Job Description

Strategic Planning & Process Improvement

Developing and Implementing Strategy:

Formulating and executing operational strategies and action plans that align with overall company objectives.

Driving Continuous Improvement:

Proactively identifying process bottlenecks and inefficiencies, and implementing changes (often using methodologies like Lean or Six Sigma) to enhance productivity, reduce waste, and improve quality.

Policy Development:

Creating and enforcing operational policies, procedures, and standards to ensure consistent performance and best practices across the organization.

Team Leadership & People Management

Supervising and Motivating Teams:

Leading, managing, and inspiring operations managers and staff to achieve operational excellence and high engagement.

Talent Management:

Overseeing staffing needs, participating in the hiring and onboarding processes, and providing ongoing training, coaching, and professional development opportunities.

Performance Evaluation:

Setting performance goals and Key Performance Indicators (KPIs), evaluating employee performance, and providing constructive feedback.

Financial & Resource Management

Budget Oversight:

Developing, managing, and monitoring departmental budgets and financial plans, identifying cost-saving opportunities, and ensuring all activities remain within budgetary guidelines.

Resource Allocation:

Managing the efficient use and allocation of resources, including staff, equipment, and materials, to meet business objectives.

Supply Chain & Inventory Management:

Overseeing logistics, inventory levels, vendor relationships, and distribution processes to ensure seamless operations from supplier to customer.

Compliance & Stakeholder Relations

Ensuring Compliance:

Guaranteeing adherence to all relevant industry regulations, laws, and internal safety policies.

Cross-Functional Collaboration:

Liaising and coordinating with other department heads (e.g., Finance, IT, Sales, HR) to ensure a seamless and integrated approach to operations.

Client & Stakeholder Management:

Building and maintaining strong relationships with key internal and external stakeholders, including clients, vendors, and suppliers, and acting as a primary point of escalation for issues.
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM8,000.00 - RM10,000.00 per month

Benefits:

Additional leave Flexible schedule Free parking Maternity leave Opportunities for promotion Parental leave Professional development Work from home
Ability to commute/relocate:

Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Experience:

Operations: 5 years (Required)
Language:

English (Preferred) Mandarin (Preferred) Bahasa (Preferred)
License/Certification:

Driving license (Preferred) Driving (Preferred)
Location:

Kuala Lumpur (Preferred)
Willingness to travel:

75% (Preferred)
Work Location: In person