Perform Customer & Project Master Data creation / amendment.
Manage Service Performance Review
Support monthly or yearly audit testing by providing all relevant documentations.
Manage / monitor query resolution related to Master Data
Participate in UAT as when needed.
Assist in developing and implementing process improvements to meet business goals.
Perform any ad-hoc tasks and responsibilities which the superior may assign from time to time.
Job Requirements:
Basic Graduate in any discipline is required.
1 - 2 years of experience in a BPO environment preferably Retail/CPG Industry.
Hands-on experience in working on Order to Cash process i.e Agreements/Contracts, Claims etc.
Experience in working on ERP systems i.e SAP & Web based tools.
Proficient MS Excel
Role Designation 232ASRPREX Senior Process Executive Interest Group Infosys Limited Role Process Executive Company ITL Malaysia Skillset Technology|Microsoft Technologies|SQL Master Data Service - Administration and development
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