Job Description

Experience:

2 to 5 years

Position :

Process Manager
Location : Shah Alam, Selangor (On-site)

Role Description

Streamline workflows and drive transformation with smart process improvements.
Responsibilities

Analyze current business processes and workflows to identify gaps, inefficiencies, and opportunities for improvement. Design and implement process improvements using

Lean, Six Sigma

, or other process frameworks. Develop Standard Operating Procedures (

SOPs

), process flow diagrams, and documentation for business continuity. Facilitate cross-functional workshops and stakeholder meetings to gather requirements and align goals. Monitor, evaluate, and report on the performance of implemented process improvements. Support process digitization and automation initiatives (ex: RPA, ERP enhancements). Ensure alignment with compliance, quality, and regulatory standards (ex: ISO, internal audit). Collaborate with IT, operations, and business users to drive process transformation projects.

Requirements

Bachelor's Degree in Business Administration, Industrial Engineering, IT, or related fields. Minimum 2 - 5 years of working experience in

business process engineering

or improvement roles. Experience in a local corporate environment or

GLC

is an advantage. Proficiency in

process mapping tools

(ex: MS Visio, Lucidchart, Bizagi). Knowledge of

Business Process Modeling Notation (BPMN), Lean, Six Sigma, or Kaizen methodologies.

Excellent skills in Microsoft Office (Excel, PowerPoint, Word); experience with ERP systems is a plus. Strong analytical and problem-solving abilities. Excellent communication and stakeholder management skills. Ability to work independently and manage multiple projects.
Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM4,802.13 - RM12,500.00 per month

Benefits:

Health insurance Professional development
Work Location: In person