Job Description

Requisition ID 43801
Position Type FT Permanent
Recruiter #LI-SSM1
Posting Type LI

About Kerry

Kerry is the world\'s leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers\' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

Plentong is the largest manufacturing site in South East Asia, with multiple technologies under one site, specialized in manufacturing beverages & sauces. It supplies to more than 40 countries in APMEA, with the largest names in Foodservice industry including Starbucks & McDonald\'s. In this role you will be responsible to manage the Quality team on the Plentong site while being the key point of contact for customer queries, regulatory matters and escalations related to the Quality function.

The position will report to the Quality Lead - Malaysia and be based on the Plentong Kerry site in Malaysia.

Key responsibilities

• Manage quality and food safety issues in line with regional communication and escalation protocols to enable appropriate level of decision making.
• Engage with Global and local customers based across Asia-Pacific to establish the quality-to-quality connectivity and build relationship
• Drive quality culture through quality improvement programs, factory-floor employee engagement and reward/recognition programs
• Ensure compliance to product standards and oversee Product Scale Up Process with RD&A and ensure quality requirements are agreed at the time of commercialization.
• Providing leadership, direction and oversight for Kerry Food Safety/Quality Systems & laboratory operations, establishing the organization\'s commitment to the management systems, implementing, and ensuring that integrity of the management system is maintained when changes to the management system are planned and implemented.
• Responsible for all aspects of quality control activities of raw materials, in-line and finished products.

Quality Management System/ Key Performance Indicators (KPIs):

• Own, drive and implement food safety & quality KPI\'s in line with the Kerry Global programs and one way of working through Kerry 1KPS and Intelex System
• Evaluate, benchmark and trend process controls, quality improvement programs
• Manage customer complaint process, conduct risk assessment and implement corrective actions where appropriate
• Organize, direct, control and evaluate the quality system of the products within the site independently.
• Ensure compliance to all policies, regulations, and law set forth by federal & state, AIB, BRC, HACCP, FSSC 22000, SEDEX, Customer Audits and necessary guidelines.

Quality Culture and People Management

• Enhance and drive Food Safety & Quality Culture within the site through standardizing APMEA wide programs.
• Responsible for quality talent management, development & training program, and participate in goal setting and performance review for the site team.

Customers and Stakeholder Engagement

• Build network and relationships with customers and Kerry internal stakeholders through strong quality and food safety engagement
• Lead a site team to carry out duties needed to ensure the production of safe products that meet customer specifications and expectations.

Qualifications, Skills and Experience

• University degree in Food Science / Microbiology or other science disciplines with related manufacturing experience
• Technical knowledge in food hygiene standards, HACCP, BRC, AIB requirement and process control procedures/manual and statistical process control (SPC).
• Strong background in food chemistry, sensory, microbiology, food packaging systems and food engineering is an added advantage.
• Knowledge of Halal, Kosher, FSSC 22K, HACCP, SPC and AIB product safety system.
• Understands GMP and GLP requirements.
• Knowledge of food and facility security requirements.
• Minimum of 5 years\' experiences in Managerial role.
• Ability to drive continuous improvement and change management initiatives.
• Strong leadership with excellent interpersonal/ communication, coaching and conflict management skills.

Kerry Group