Job Description

Description

• Operational support (Systems Administration) of regional Windows Servers and Systems.
• Review, optimize and manage capacity of Group IT Infrastructure servers inclusive of server consolidation and virtualization.
• Manage the administration of Group Infrastructure server and systems inclusive of both hardware and software obsolescence.
• Management of IT Risk with enhanced architecture and design catering for high availability setup as well as active-active Data Center. (Clustering technologies, Cloud technologies and etc)
• Management and administration related infrastructure equipment & appliances. (DNS, Server Load Balancer and etc)
• Manage and monitor the performance of services & system to ensure outstanding operational effectiveness.
• Manage the prompt and efficient provision of IT services.
• Produce periodic management reports and updates
• Incident & problem management inclusive of recovery & mitigating strategies
• Review and implement DRP and BCP procedures & plans
• Project assessment, evaluation, recommendation and implementation as per business initiatives, budget and timelines. (Involvement of projects from inception to delivery.)
• Ensure project technical requirements are properly documented for daily operations support.
• Provide expert level technical support required.
• Liaise with 3rd party vendor on technical support as required.
• Support regional users as required.
• Periodic review and enhancement of infrastructure to meet changing business requirement.
• Managing team members to achieve business objectives and outcomes
• To provide technical leadership (subject matter expertise)

• Bachelor in Engineering or Computer Science Degree
• At least 10 years\xe2\x80\x99 experience in supporting and operating group IT shared services infrastructure
• Strong technical knowledge and operational support of various IT technology and architecture of systems.
• Good management, interpersonal, communication and relationship building skills as well as Technical Leadership skills
• Certifications in Systems (MCSE, Virtual Infrastructure, ITIL foundation as well as Systems Management \xe2\x80\x93 Systems Center, Unified Communications, Active Directory, Performance & Capacity Management systems and etc)

RHB Bank