Job Description

Company Description

At Informa Tech, we believe that technology innovation is key to driving positive change in our society. We believe that digital inclusion underpins progress. And we believe that diversity in tech is central to a thriving industry.

Our aim is to inspire the global technology community to build a better world by informing, educating, and connecting them through world-class research, training, events, and media.

We sit at the heart of the tech community with specialisms in emerging tech/AI, enterprise IT, cyber security, service providers/NextG, critical communications, media & entertainment, and marketing technology.

Leveraging over 100 trusted brands, we offer an unrivaled global networking community and platform for technologists and innovators to be inspired and reach their full potential.



PURPOSE OF ROLE

To become the 'Person in Charge' for a project deliverable and be responsible for its successful delivery in terms of research quality and timeliness. Deliver tasks in line with expected quality whilst meeting all Key Performance Indicators for Penang Team.

To help bring these principles to life, Informa Tech is currently seeking a Senior Research Associate based in Penang to...

• Content writing - developing clear, concise, and insightful content
• Scoping research - constantly looking to evolve research to improve quality
• Data assumptions - clear justification of data and logical thinking

KEY RESPONSIBILITIES

The position of Senior Research Associate is one of high responsibility and accountability.

You will be involved in

• Support subject matter experts in creating industry or market analysis
• Primary and secondary research tasks as specified by individual deliverables
• Excel-based templates as specified by each deliverable
• Credible and consistent base data and market shares output
• Outputs that have gone through a thorough cleansing exercise to ensure high quality of delivery to internal stakeholders
• New research ideas/topics presented to the manager

Other key responsibilities include:
Successful, on-time delivery of high-quality, highly relevant, and differentiated research projects that provide essential elements for syndicated research and analysis projects across sectors.

• Successful, on-time execution of research projects that are essential components of consulting engagements, delivered to client specifications and quality expectations.
• Scoping - responsible for scoping out each deliverable that you are the 'Person in Charge' for. Including updating relevant documentation and leading kick-off as well as subsequent calls.
• Primary research - conducting interviews with key industry contacts across a spectrum of company types; creating a detailed log of interactions and feedback.
• Secondary research - using a range of secondary sources to support primary research including - the internet, trade journals, in-house research, trade associations, public reports, financial releases, and company press releases.
• Building templates and workbooks - creating Excel-based templates and workbooks for data entry, collation, cleansing, and synthesis.
• Building base data - using primary and secondary research to build credible base data; ensuring sufficient coverage of market players; creating estimates where company reporting is not available; utilizing history; ensuring consistency with related data/markets; logging all assumptions and working in a clear way.
• Working alongside Manager on the continuing evolution and refinement of business/operational processes to optimize quality, timeliness, efficiency, and cost-effectiveness of research execution and delivery. Continuous measurement of key KPIs in each area.

Key Internal Relationships:

• Members of Research sectors, including colleagues in Content Operations for coordination, planning, execution, and support of syndicated research deliverables
• Product Management colleagues across sectors - provide research support for the planning, launch, and execution of impactful, differentiated high-quality research products
• Data team - working together to create DBs and forecast tools to drive research efficiency, consistency, and quality
• Leadership team - proactively communicate new ideas and feedback around process, operations, research, etc. to support continual improvement
• Manager for support, performance, and approvals

SKILLS & EXPERIENCE REQUIRED

• Ability to write content with minimum grammatical, punctuation, and spelling error
• Comfortable using the phone for outreach and developing relationships
• Excel - solid grasp of Excel for data building, data manipulation, and pivot table creation
• Experience working collaboratively towards a common goal
• Ability to think outside the box in approaching problems to find innovative solutions
• Prioritizing time for completing tasks
• Ability to conduct primary and secondary research

Qualifications

• Knowledge of research area, supplier landscape, products/technology
• Primary research interview and data gathering skills
• Multitasking - ability to prioritise competing tasks effectively
• Excel database and pivot table expertise; data aggregation and analysis
• Ability to piece together data from multiple sources and to connect the dots
• Ability to work independently and as a team

Additional Information

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.