Job Description

• Execute & support RPA process initiatives with team members, relevant stakeholders and process owners. * Provide effective and efficient support to the Head of RPA to ensure the smooth running of the department. * Ensure that business users Execute & support RPA process initiatives with team members, relevant stakeholders and process owners. Provide effective and efficient support to the Head of RPA to ensure the smooth running of the department. Ensure that business users interests are reflected within all phases of improvement Guide and train RPA team members to ensure knowledge development for smooth RPA implementation within DHL Express RPA COE To support DHL Express RPA COE to evaluate, identify and transform business processes in DHL Express via RPA / OCR to achieve cost reductions and synergy & support automation. Provide consultative services to DHL Express business users on RPA / OCR Implementation when required Understand and design solution for different processes used throughout DHL Express in different functions & locations. Identifying / leveraging best practices already in use in the RPA / OCR community. Designing practical and effective solutions to address improvement opportunities - both cost and performance. Responsible for creating & maintaining RPA process documentations as per RPA COE governance process (i.e. process maps, SDD) Maintain strong stakeholder relationships Be able to influence decisions / actions through provision of value added inputs into the organization's business processes. Able to write high-quality code & is strong in technical documentation. Strong capability in error-handling, optimization and business process management. Ability to prioritize and manage multiple implementation. Experience in Agile project management initiatives (preferred) Good understanding of OCR, NLP, Machine Learning & AI (preferred) Process oriented and able to work under pressure. Good communication skills in English, Bahasa Malaysia or other local dialects. A flexible attitude and the ability to adopt quickly in an ever changing environment. Ability to relate to cross-cultural processes and country sensitivities. Hands on experience on Power BI will be added advantage 5+ years of professional experience in software programming (including scripting/coding), SQL, application development and 2+ years of experience in UiPath platform. Good understanding on UiPath Re-framework is a must. Deep understanding of Robotic Process Automation solution and its functionalities. Experience with Process Analysis, Design, Coding and Implementation, Business and Technical requirements, Problem- Solving, System(s) testing, UAT, debugging and Bug fixes. Qualified University Degree holder specializing in IT field (Software Development) or any related field preferred. UiPath Certified Advanced RPA Developer certification is mandatory