Job Description

• Develop and execute the sales strategy for the logistics division, aligned with the companys overall goals and objectives.

• Lead, mentor, and motivate the sales team to achieve individual and team sales targets.

• Provide guidance and support to team members in all stages of the sales process, including prospecting, negotiations, and deal closures.

• Collaborate with other departments to ensure seamless coordination and effective communication within the organization.

• Identify new business opportunities and potential clients within the logistics industry to expand our customer base.

• Establish and maintain strong relationships with key decision-makers, clients, and strategic partners.

• Conduct market research to stay informed about industry trends, competitor activities, and market demands.

• Monitor sales metrics and performance indicators regularly, ensuring the team meets or exceeds sales targets.

• Prepare detailed sales reports, forecasts, and analysis to provide insights and recommendations to the management team.

• Utilize data-driven insights to implement strategies for continuous improvement.

• Understand the unique needs of customers and tailor solutions to address their specific logistics requirements.

• Handle escalated customer issues and complaints, ensuring swift resolution and customer satisfaction.

• Foster long-term client relationships to enhance customer loyalty and generate repeat business.

• Collaborate with internal stakeholders, including operations, finance, and customer service, to ensure smooth service delivery and client satisfaction.

• Coordinate with marketing teams to develop promotional materials and campaigns that align with sales goals.

• Bachelors degree in Business Administration, Logistics, Supply Chain Management, or a related field. An MBA would be an advantage.

• Proven track record of at least 7 years in logistics sales, with a minimum of 3 years in a leadership/senior management position.

• In-depth understanding of the logistics and transportation industry, including knowledge of various modes of transportation, warehousing, and distribution.

• Strong leadership abilities with experience in managing and motivating a sales team to achieve and exceed targets.

• Excellent communication, negotiation, and presentation skills.

• Proficiency in using CRM software and other sales-related tools.

• Results-oriented mindset with a strong focus on customer satisfaction and relationship building.

• Ability to travel as required to meet clients and attend industry events.

• If you are a passionate and strategic leader with a proven sales background in the logistics industry, we encourage you to apply and become an integral part of our dynamic team. Together, we will drive the growth and success of our logistics division and continue to deliver exceptional services to our valued customers.

Agensi Pekerjaan Executive Recruiters Sdn Bhd