Job Description

Company Description

Doka is a world leader in providing innovative formwork solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 160 sales points and logistical facilities in over 60 countries, Doka has a high-performing distribution network for advice, customer service and technical support while ensuring equipment is provided swiftly - no matter how big the project. Based from its headquarters in Amstetten, Austria, Doka employes 6,800 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years.

As a customer-focused organisation, Doka understands that its greatest assets are its employees which is why Doka is consistently looking for talented professionals who are keen ot develop their career in this challenging industry.

From metro stations to high rises to more challenging projects such as the diamond shaped PNB 118, Doka Malaysia has diversified in terms of scope, but also location to include several projects outside of the capital city of Kuala Lumpur.

Doka Malaysia is currently looking to recruit a career driven professional to join its versatile team and support the company\xe2\x80\x99s ongoing national expansion. The suitable candidate will be a qualified, natural team player who can add significant value to this highly dynamic team.



Main Purpose of Job

Reporting to the Head of Sales, the incumbent will support and drive the business sales strategy as a team and individually.

What You\'ll Do

Market intelligence

• You identify the market needs; you conduct market intelligence.
• You promote Doka\xe2\x80\x99s brand and products (new products and information).
• You promote positive public relations.
• You assist Doka to reach its vision, mission and objectives.

Business development

• You are responsible for the sales KPIs (Revenue, Gross margin and collection) and you carry a higher sales revenue target.
• You devise and implement sales strategies in practice, and the most profitable way to win and service business for the company.
• You are responsible for identify & soliciting potential customers and projects in order to secure business while manage and maintain a pipeline capable of delivering the budget.
• You develop both new and existing accounts and expand business through-face-to-face contact with the customers.
• You prepare and present proposals while selling the features and benefit of our products to close sales.
• You establish and maintain excellent client relationships while keeping up to date contact persons and customers via direct representation, telephone and other means of communication.
• You ensure there is a full knowledge of all the Key Customers decision makers and key influencers.
• You influence and share value preposition of the Doka products and services and how they compare with the competition so that product presentations can be delivered effectively and skillfully.
• You keep up to date with market developments and competitors.

Customer service and satisfaction

• You ensure client satisfaction in all stages of the project i.e., acting as a link between the client and the internal departments.
• You manage key accounts and projects brought in, until closing and return of products.
• You build a strong and profitable relationship with personnel in customer organization.
• You take quality enquiries.
• You respond to enquiries for sales business received by whatever means and converting these enquires into orders.
• You sell and service the solution/product.
• You conduct regularly scheduled jobsite service visits instructing the workers in the proper and safe utilization of equipment thereby shortening their learning curve.
• You ensure that the customer is satisfied with the equipment and the production he/she is obtaining and insure proper recording and coordination of shipments & returns.
• You ensure correct usage and maintenance of Doka sales systems and tools.
• You communicate clearly and collaborate with engineering.
• You are accountable to all credit interactions with the customer and ensuring payment is received in full.
• In conjunction with management, you produce plans, budgets, forecasts (effectively using the Victori II tool) subsequently delivery against these plans..
• You coach and develop the sales colleagues to create excellent Know How of optimum formwork solutions.
• And any other tasks assigned.

Qualifications

What you need to succeed.

Professional Requirements:

• Technical education & experience
• At least 5-10 years strong sales/account management experience within construction or construction related industry.
• Ability to read and interpret blueprints.
• Excellent communication skills including command of English (speaking, reading, and writing).
• Qualitative abilities including strong analytical skills, technical proficiency and effective selling and problem-solving skills.

Personal Requirements:

• Strong sales management skills
• Strong interpersonal, communication, organization, follow-up and negotiation skills and a strong numerical aptitude
• Team oriented and positive attitude.
• Must be able to speak and write in Mandarin.
• Malaysian only

Additional Information

If this is you, wait no more! Apply now !

Let\xe2\x80\x99s form the future together. Be part of it!

Doka