Job Description

Shangri-La Rasa Sayang, PenangShangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region\'s most exclusive holiday gateways.We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.We are looking for Senior Sales Manager to join our team!*This is a Clustered postion for Shangri-La Rasa Sayang, Penang & Shangri-La Golden Sands, Penang.As our Senior Sales Manager, we rely on you to:To oversee and responsible for the day to day sales effort of the Sales Department, develops and implements annual sales activity plan with measureable targets and achieve budgeted revenue under the guidance and supervision of the Director of Sales. Responsible for the conversion of groups with rooms under the general guidance and supervision of the Director of SalesWe are looking for someone who:

• College Graduate / Diploma in Hotel Management
• 3-5 years working experience
• Have experience in managing Government portfolio
• Has a passion for Sales and Marketing
• Is a strong team player
• Has a can-do attitude
• Enjoys crafting creative and best-fit solutions for business partners and customers
• Thinks outside of the box whilst leading change in the hotel
• Understands the global markets and local environment
• Communicates and writes with fluency in English
• Must be able to converse, read and write Mandarin
• Has relevant experience of handling corporate and wholesales
• Computer Skills Including Microsoft Word & Excel
• Knowledge in Delphi / Opera is an added advantage
• Has strong interpersonal and communication skills
• Able to engage in a friendly and professional manner with business partners and customers

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Shangri-La Hotels & Resorts