Job Description

Mohon
Penerangan Kerja
Kelayakan
REQUIREMENTS:
Education & experience

• Bachelor's Degree in Marketing, Business Administration, International Business, or related field.
• Professional certification in Marketing, Sales Management, or Digital Marketing is an added advantage.
• Executive Level: At least 3-5 years' experience in sales & marketing, preferably in food manufacturing or FMCG.
• Manager Level: 7-10 years' relevant experience, including at least 3 years in a leadership/managerial role.

Skills & Competencies:

• Strong track record in achieving sales targets and delivering marketing ROI.
• Excellent communication, presentation, and negotiation skills.
• Solid knowledge of branding, digital marketing, and trade marketing.
• Proficiency in Microsoft Office Suite and CRM systems (Salesforce, HubSpot, Zoho, etc.).
• Ability to analyze data and turn insights into actionable strategies.
• Fluency in English is required; knowledge of additional languages (Mandarin, Arabic, Japanese, etc.) is advantageous.

Tanggungjawab
JOB SUMMARY:
The Senior Sales & Marketing Executive / Manager is responsible for driving sales growth, building strong market presence, and developing marketing strategies that align with the company's overall business objectives. This role combines strategic leadership with operational execution, covering sales performance, marketing campaigns, product positioning, and customer relationship management.
As part of EHH Food Industry Sdn Bhd's leadership pipeline, this position is critical in shaping the company's domestic and international market expansion, particularly in the highly competitive food and FMCG industries.
KEY RESPONSIBILITIES:
Sales Strategy & Business Development

• Develop, implement, and monitor sales strategies to achieve revenue, profit, and growth objectives.
• Identify and pursue new business opportunities across local and international markets.
• Manage existing key accounts, distributors, and clients to strengthen long-term partnerships.
• Negotiate contracts, sales agreements, and pricing terms to optimize profitability.
• Conduct business presentations and proposals to potential clients and partners.
• Monitor sales performance by product, customer, and region; recommend corrective actions where necessary.

Marketing & Brand Development

• Design and execute integrated marketing plans (digital, trade shows, events, PR, and traditional media).
• Strengthen the company's brand image and market positioning in the food/FMCG industry.
• Collaborate with creative agencies and in-house teams for advertising campaigns, promotional content, and packaging design.
• Conduct consumer and market research to identify growth opportunities, trends, and threats.
• Plan and oversee product launches, roadshows, and promotional activities to maximize market impact.

Product & Market Strategy

• Collaborate with R&D and Production teams to develop new products in line with market demand.
• Analyze product performance, pricing competitiveness, and customer feedback.
• Recommend adjustments to product offerings, packaging, and pricing strategies to improve market acceptance.
• Ensure compliance with regulatory requirements (Halal, HACCP, ISO, FDA, EU standards).

Customer Relationship Management

• Maintain close relationships with key customers, distributors, and industry stakeholders.
• Provide support and after-sales service to strengthen customer satisfaction and loyalty.
• Resolve disputes and handle escalated customer concerns in a professional manner.
• Build and manage a customer database and leverage CRM tools for engagement and retention.

Reporting & Analysis

• Prepare reports on sales performance, marketing ROI, and market intelligence.
• Provide accurate sales forecasts, revenue projections, and competitor benchmarking.
• Use analytics to measure campaign effectiveness and recommend improvements.

Leadership & Team Development (Manager Level)

• Lead and mentor the sales & marketing team, setting clear KPIs and performance targets.
• Conduct training and development programs to upskill team members.
• Build a collaborative, high-performance culture within the department.
• Drive alignment between sales, marketing, and cross-functional departments.

Representation & Networking

• Represent EHH Food Industry Sdn Bhd at trade shows, exhibitions, and business conferences.
• Build networks with trade associations, chambers of commerce, and government export bodies.
• Seek collaboration opportunities with partners, agencies, and global trade platforms.

Manfaat
YEARLY INCREMENT & BONUS PERFORMANCE
TRAINING & DEVELOPMENT
STAFF WELLNESS
STAFF PURCHASE
STAFF WELFARE
Kemahiran
Customer Relationship Management Business Development Market Analysis Sales Management Strategic Planning Negotiation
Peringatan Penting
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Skills Required