Job Description

Division

Tires



As a Senior Sales Specialist, you will be the focal point to customer in market by value selling our tire products &services and acting as a consultant to the customer thereby strengthening customer relationship. You will be part of our PLT (Passenger & Light Truck) & TT (Truck Tire) Replacement Tires Business team and generate value through profitable sales growth.

Your responsibilities include:

Sales Function

? To be responsible for sales KPI targets set by management.
? Continuous business development in all product segments in PLT & TT
? To prepare individual customer budget in line with national budget.

Channel Management & Development

? To enhance & further develop the current network dealers with good service to enhance customer share of shelf space
? To utilize digital tools for prospecting new customers.
? To utilize existing processes in opening and handling different category of customers e.g. Buddy System

Customer Training & Development

? To be equipped with sufficient product & technical knowledge, soft skills and able to fully utilize available digital tools for effective sales
? To translate & train customers on Market/Product/Technical knowledge, soft skills, and digital tools by organizing relevant trainings.

Account Management

? Monitor, track and communicate to customer on sales achievement, growth potential etc. for the accounts assigned across the country
? Analyze, forecast, and propose for business development plans for account growth
? To maintain a good service and relationship with the customers to amplify the high performance culture.
? To provide advice to customers to enhance and grow their business
? Pro-actively communicate to customer on product development, data & systems updates.
? Ensure timely customer payments.

Market Intelligence

? To provide timely market information to Sales Management.

Customer Service

? To provide market feedback to internal teams concerning technical aspects of product
? To manage first level technical complaints (inspection, resolution in coordination with Technical Customer Serviceteam and feedback to customer)

Job Category

Marketing and Sales

Job Requirements

? Malaysian citizen, based in the country
? Language: Fluent in Bahasa Malay and English
? Experience: 2-5 years in B2B sales/customer service position in dealer management roles. Experience in automotive/FMCG/Lubricants industry will be added advantage.
? Capable to work independently with initiative. Strong drive to achieve results by taking ownership in challenging environment.
? Willing to travel across the country as & when required

About Continental

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of EUR33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary. With its premium portfolio in the car, truck, bus, two-wheel and specialty tire segment, the Tires group sector stands for innovative solutions in tire technology. Intelligent products and services related to tires and the promotion of sustainability complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management systems, in addition to other services, with the aim of keeping fleets mobile and increasing their efficiency. With its tires, Continental makes a significant contribution to safe, efficient and environmentally friendly mobility.

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What we offer

• At Continental, we let your ideas shape the future to make a meaningful difference in the world, and to themselves.
• Opportunity to gain global experience and build networks from international mobility across our vast organization.
• Competitive salary, bonuses and pension contributions. Beyond that, you'll enjoy generous leave, medical care and a highly competitively staff benefits package.
• We foster our people's talent so they can master their career journeys and realize their greatest potential.
• Open, inspiring and rewarding corporate culture
• Flexible working conditions that help you enjoy your work-life balance

Job Flexibility

Hybrid Job

Job Flexibility disclaimer

Hybrid Job - You work both mobile and on the company site

Leadership Level

Leading Self