AREAS OF RESPONSIBILITY \xc2\xb7 Project Delivery: Utilize extensive SharePoint knowledge to design, develop and provide quality solutions. Engage in project lifecycle of Analyse & Design, Build, Test, Deployment, and Post Go Live. \xc2\xb7 Incident Management - Review information, incidents, problems and analysis collected and escalated by IT Help Desk team. Incident tickets resolving with root-cause analysis, trouble-shooting and providing advises on SAP application system and processes. \xc2\xb7 Change Request Management (Enhancement and Operational CR) -Evaluate application Change Requests (CR) for enhancements and fixes. Responsible for development end to end based on agreed business blueprint design and scope. \xc2\xb7 Handle and deliver Incident tickets and Change Requests (CR) within agreed defined SLA and KPI. Ensure in timely and quality delivery of CR enhancements. \xc2\xb7 Analyse user requirements and transform into IT solutions according to best practises. \xc2\xb7 Prepare technical, functional documentation, test cases & scenarios, end-user documentation and manuals. Ensures systems changes are documented to sustain future support, maintenance and enhancements. \xc2\xb7 Business partnering with Business Group users to ensure Business As Usual, meet customer business needs and ensure zero or minimal business operation impact. Deliver high quality IT services. \xc2\xb7 Timely report progress to Functional Lead. Receptive to performance and developmental feedback. JOB REQUIREMENTS \xc2\xb7 Candidate should have a Degree/Diploma in IT/Computer Science, Business or in any discipline. \xc2\xb7 Minimum 8 year(s) of MS SharePoint working experience. \xc2\xb7 Strong knowledge in designing, and creating complex solutions using Microsoft SharePoint, SharePoint Designer and various ./NET. \xc2\xb7 Must have strong system migration experience including developing migration strategy and plan. If have experiences in using ShareGate, ProvenTeq and any migration tool is added advantage. \xc2\xb7 Candidate must have project implementation experience in the followings: - SharePoint Architecture and Design planning - SharePoint Administration - Microsoft Office SharePoint 2019/2017/2016/2013/2010 - Microsoft SharePoint Server - ./NET - XML - Web Service - SQL Server (including Analysis Service & Reporting Services) \xc2\xb7 Strong business acumen, and able to provide solutions for business requirements. \xc2\xb7 Possess strong leadership, consulting and analytical skills. \xc2\xb7 Excellent in both spoken and written English. Good in spoken and written Bahasa and Chinese as added advantage. \xc2\xb7 Excellent in communication and able to manage stakeholders. \xc2\xb7 Excellent team player and able to collaborate cross team and towers. \xc2\xb7 Have strong entrepreneur mind set and able to work independently. \xc2\xb7 Able to adapt to changes and diverse business environment. \xc2\xb7 Must be able for business travel. ABOUT SYNOPSIS Synopsis is a recruitment platform specialized in Information Technology founded in 2020. We specialize in all aspects of technology hiring with a team of members who have built extensive networks across the banking, financial services, technology and commercial sectors. The technology used in our platform helps candidates to have better visibility and control over their application and personal information. This enables candidates to customize their profile to best portray their technical skills. Our interactive platform allows employers to assess candidates\xe2\x80\x99 profiles to analyze their skill and experience in a very time and cost-effective manner. Employers will now have access to the candidate\xe2\x80\x99s key information before hiring them. What makes us unique from the other recruitment firms and job portals is every candidate in our page has been pre-screened, pre-accessed and interviewed prior to publishing them on our platform. Bachelor\'s or Equivalent
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