ServAuto Sdn Bhd | Unit 13A-8 & 27-5, Oval Damansara, 685, Jln Damansara, Taman Tun Dr Ismail, 60000 Kuala Lumpur. Kuala Lumpur WP Kuala Lumpur Malaysia 60000
Penerangan Kerja Kelayakan About ServAuto ServAuto is on a mission to modernize the automotive service experience. We connect workshops, suppliers, and car owners through digital platforms-making car care more transparent, reliable, and convenient. We are building a strong presence on Instagram, Facebook, TikTok, and XHS to reach the next generation of car owners. Job Overview As a Senior Social Media Executive, you will play a leading role in shaping ServAuto's voice and presence across key social platforms. You will be responsible for developing content strategy, managing platform operations, and collaborating with the Content Creator to ensure high-quality, engaging content delivery. This role requires both strategic thinking and hands-on execution. Requirements
3-5 years of experience in social media marketing or digital brand management.
Strong knowledge of Instagram, Facebook, TikTok, and XHS, including platform tools and trends.
Proficiency in Canva, CapCut, Adobe Creative Suite, or equivalent content tools.
Excellent writing skills in English; fluency in Mandarin is a plus, especially for XHS content.
Strong attention to detail, with the ability to multitask, plan ahead, and work independently.
Prior experience working with content creators or agencies is a bonus.
Plan, develop, and execute content calendars for Instagram, Facebook, TikTok, and XHS, ensuring consistent posting aligned with campaign goals.
Tailor content strategy to suit each platform's audience behavior, algorithm, and trends.
Ensure content is published on schedule with effective captions, hashtags, and visual consistency.
2) Audience Growth & Engagement
Monitor and manage community interactions including DMs, comments, mentions, and feedback.
Actively engage with relevant pages, influencers, and communities to boost organic visibility.
Stay ahead of social media trends to proactively apply new formats and content styles.
3) Cross-functional Collaboration
Work closely with the Content Creator by providing creative direction, campaign briefs, and key messaging.
Participate in content planning sessions and support the production of on-brand visual and video assets.
Coordinate with marketing, BD, and customer service teams to align messaging and promotions.
4) Performance Analysis & Reporting
Track performance using analytics tools such as Meta Business Suite, TikTok Analytics, and XHS platform insights.
Conduct regular reporting on engagement, reach, conversions, and audience growth.
Recommend optimizations based on data and conduct A/B testing on content types or publishing strategies.
Manfaat Why Join Us
EPF, SOCSO, Annual Leave, Medical Leave
Team building, annual dinner, internal training
Young, fast moving, and collaborative work culture
A chance to work in a content-powered, data-driven, commerce-driven industry
Manfaat tambahan
Training Provided
Near to Public Transport
Career Advancement
Kemahiran Social Media Marketing Data Analytics Brand Management Campaign Management Content Creation Cara nak pergi ke ServAuto Sdn Bhd guna pengangkutan awam? Kuala Lumpur Pengangkutan Awam Berdekatan MRT TAMAN TUN DR ISMAIL 0.5 km PHILEO DAMANSARA 1.3 km Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.