Maintain, troubleshoot, and enhance our existing Windows-based collection system.
Lead the planning and execution of system migration or upgrade to a secure, scalable web-based platform.
Integrate VOIP dialer solutions such as FreePBX, Asterisk, and Vicidial into the system.
Implement AI features to optimize collection strategies and analytics.
Collaborate with management and operations teams to understand workflow and system requirements.
Ensure system security, data integrity, and compliance with regulatory requirements.
Provide documentation, training, and support for internal users.
Requirements
Bachelor's degree in Computer Science, Software Engineering, or related field.
Proven experience in developing and maintaining enterprise-level applications.
Proficiency in Windows-based development (VB6, .NET, or similar) and web technologies (HTML5, CSS, JavaScript, PHP, ASP.NET, etc.).
Strong understanding of database management systems (MSSQL, MySQL).
Hands-on experience with VOIP dialer integration (FreePBX, Asterisk, Vicidial is a must).
Knowledge of AI and machine learning integration is an advantage.
Added advantage: Experience with RMIT (Risk Management, IT Security, or Regulatory Compliance) requirements.
Ability to work independently and manage projects from planning to execution.
Strong problem-solving and communication skills.
Job Type: Full-time
Pay: RM7,000.00 - RM8,000.00 per month
Work Location: In person
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