Job Description

About Swisslog Swisslog is shaping the future of intralogistics. As part of the KUKA Group, we are the forefront of technology that is changing the world. Serving some of the biggest and most exciting brands across the globe, we\'re a team working together to transform intralogistics with smart minds and fresh perspectives. With our flexible, robotics and data-driven automated solutions, we are powering the supply chain and taking the industry forward. Are you looking for an exciting new challenge - one where you can really make a difference Are you passionate and keen to share your expertise internationally Step forward and discover Swisslog! We are offering a talented individual the opportunity to join our incredible team and get the most of their potential - could it be you Objectives The Senior Software Engineer is responsible to provide software support to Swisslog WMS installed at various sites and maintain know how and knowledge of the Swisslog WMS. He/she shall always ensure adherence to company Process Landscape in all the relevant instructions and standards of CS SW Malaysia and act to improve the project benefit. As a Senior Software Engineer, he should be independent in task execution and problem solving in technical issues, as well as guiding and coaching System Support Engineer on technical and support related issues. Make an impact Providing software support for Swisslog-WMS installed at various sites. Responding to customer concerns and complaints in the possible shortest and reasonable time. Assist System Support Leader and Account Leader for technical and functional requirements. Develop enhancements (change order), which include requirement specification, low level design, development, integration and training. Produce appropriate documentation pertaining to software support cycle and according to Swisslog process landscape. Perform as \'backup\' to daily level 2 support works to Swisslog global covering various scope from sales, implementation, up to customer support work pertaining to software functionality, GAP analysis, database tuning, product performance analysis, bug fixing, software back porting etc. Pro-active sense for customer requirements and turn the requirements into action and having an open eye for new investments the customer may undertake. Good understanding of the customer\'s operational needs and requirements. Assist in SW project realization when necessary. Bring to the team Bachelor\'s degree in Computer Science / Software Engineering or equivalent, with at minimum 2 years of relevant experience. Fluent Malay, English, and Mandarin in speaking and writing. Knowledge and Experience in : SQL, OO, Java, JEE, Oracle Database, MSSQL. Knowledge in Oracle PL/SQL, Oracle Weblogic, Wildfly, Maven, Eclipse IDE, Jenkins CI, Postgre is an added advantage. Warehouse system knowledge for automated and manual solutions is an added advantage Strong hands on development skills. Strong analytical and problem solving skills. Must be a highly motivated and innovative team player. Must be good in coaching skill. Must be willing to travel and work overseas for long duration. Must be willing to standby for support service after office hour. Able to adhere to priorities and meet tight dateline. Our promise Swisslog provides you with the possibility to grow while working with us to deliver a game changing mission: to shape the future of intralogistics by introducing an era of robotic and data-driven automated solutions that create exceptional customer value. We are proud of our Swiss roots, while the opportunities we offer stretch across the globe. We don\'t expect perfection, but we do expect Collaboration, Commitment, Clarity, and Competence (our Core Values) from all our colleagues. In return, we offer you the chance to be part of the driving force behind solutions that are shaping the future, while we are develop the leaders that will shape ours.

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