Job Description

Job Task:

BAU Support: Manage GSNOW tickets for Power Apps and Power Automate; resolve or escalate issues, ensure SLA compliance, and maintain knowledge articles. Development: Build and enhance Power Apps and Power Automate flows following governance and ALM standards. User & Project Management: Lead minor changes, coordinate UAT, deliver training, and drive user adoption. Governance & Compliance: Apply environment strategy, enforce DLP and connector policies, and ensure licensing compliance. Data Handling: Perform basic SQL for troubleshooting and collaborate on Power BI and data integration points. Documentation: Maintain technical specs, runbooks, and knowledge transfer materials.

Requirements:

On-site presence in Kuala Lumpur for BAU operations, KT, and UAT. Hands-on delivery with Microsoft Power Platform: Power Apps (Canvas and/or Model-driven), Power Automate, and Power BI integration points Governance & ALM (solutions, environments, pipelines, export/import, app lifecycle) DLP policies, connector policies, app ownership & permission hygiene Experience running L2 support and minor change delivery in an enterprise setting. GSNOW/ServiceNow ticket operations (Incident/Request/Change), SLA management, assignment groups, and RACI execution. Basic SQL proficiency for troubleshooting (joins, filters, views) and safe data fixes. Strong understanding of secure integration patterns and licensing choices. Solid documentation discipline (SI deliverables, runbooks, KT, change logs, knowledge articles).
Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM5,000.00 - RM7,000.00 per month

Language:

English (Required)
Work Location: In person