Job Description

Job Summary

We are seeking for a highly experienced Senior Solutions Engineer who possesses great technical consultative leadership for large enterprises during the pre-sales and/or post-sales cycles.
As a Senior Solutions Engineer in NetApp's Sales function, you will be responsible for leading, architecting and designing comprehensive solutions throughout the sales cycle; delivering thought leadership to ensure that optimum systems solutions are provided to our customers.
In this role, you will utilize your excellent technical and relationship building skills in working with sales, vendors, partners and product engineering teams to ensure that optimum systems solutions are provided to customers. You will be the go-to person to help in breaking down technical barriers, provides advices to tackle challenges in account/deal engagement strategies, supports internal and external technical escalations.

Job Responsibilities

The essential responsibilities of the Senior Solutions Engineers are to work directly with internal sales and customers in pre-sales and post sales situations, and to work effectively across functions with other NetApp employees in Sales, Marketing, Customer Service and Development areas.
Specific responsibilities include:

• Identify customer needs and requirements, developing the opportunity and moving it towards closure.
• Build deep, consultative relationships with their customers, effectively becoming a trusted adviser.
• Understand the customer's business objectives, and match these to NetApp solutions to satisfy the business and technical requirements.
• Provide technical support to current customer and 'try-and-buy' test projects.
• Define customer acceptance criteria for 'try-and-buy' evaluation projects.
• Work collaboratively with Sales to develop business cases and value justifications to support NetApp value propositions
• Work with Sales and Partners to respond to RFP's.
• Communicate and collaborate with their peers and colleagues on trends, product feedback, customer success
• Develops and owns the technical GTM strategies which aligns with the country's plan/goal

• As a seasoned, experienced professional, with a full understanding of industry practices and company policies and procedures, this individual will apply attained experiences and knowledge in solving a wide range of issues in imaginative and practical ways.
• Is responsible for a specific geographical install base and medium to large accounts.
• May have own account responsibility or work on a team.

• This individual effectively works with senior internal personnel within the function, some employees in other functions that support the sales effort, and has direct customer contact.
• The ideal candidate is a subject matter expert and contributes proactively to sales team efforts and positively influences decisions. May also act as a team leader and main decision maker for team projects.

• 10 to 15 years of experience is preferred.
• A Bachelor of Arts or Sciences Degree in Electrical Engineering, Computer Science; or equivalent is required.
• Experience which demonstrates a strong level of expertise in technical specifications required to sell NetApp products and services is required.
• Good understanding of storage concepts and competitive positioning knowledge is essential and conveyed with strong presentation skills.
• Knowledge of Server Virtualization, Storage, AI/ML and public cloud certification in either AWS, Azure or Google is an added advantage.
• Excellent written and verbal communication skills.
• Good interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams to meet performance goals.
• Account management and project management experience.
• Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
• Ability to follow standard engineering principles and practices.
• Creative approach to problem solving.
• Strong leadership quality in guiding the Solutions Engineering team