Job Description

Job Summary: Participate in a full system development life cycle (SDLC) which includes system requirement study, system analysis and design, system development, system testing, training, documentation and manage release of change request and/or new system into production environment. Involve in application development and enhancement of the existing system. Lead and/or assist in project management activities to ensure successful implementation of systems and projects. Provide software support and maintenance of the business application systems, in compliance to Information Technology Service (ITS)\'s Service Level Agreements (SLA). Business Analysis and Project implementation Project lead / technical lead assist in user requirements gathering, system evaluation, planning and project implementation activities. Monitors project progress by tracking activity against timeline; resolving problems; publishing progress reports and recommending actions. Prepares technical reports, user documentation and user training of the software solution. Assist project manager in co-managing the project teams and software vendors. Others (Application and Software Support) Assist in 2nd and/or 3rd level support to analyze problem and resolve system and user issues. Monitor the problem tickets logs to ensure all issues are resolved within SLA Assess, recommend and implement all relevant software upgrades and bug fixes to ensure system integrity and availability Initiate system and process improvements by studying current functions, workflows and evaluate business needs and technology solutions Conduct deployment and functional training for internal staff and users Participate in technical aspect of software development and enhancement by analyzing requirements, develop, maintain and enhance custom developed application software and scripts to meet the end user requirements. Involve in solution design to analyze impact on system, provide recommendation and solution. Job Requirement: Degree in Computer Science or equivalent Computer Studies. Minimum 5 years working experience in system design and development, configuration and deployment. Experience in full project cycle implementation Experience in application such as Oracle People Soft Student Campus and Financial, and MS SQL Server. Knowledge of Share point administration & development is an advantage.

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