Senior System Support Engineer (kuala Lumpur)

Kuala Lumpur, Malaysia

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Role: Senior System Support Engineer

Salary: RM 7,000 to RM 9,000

Location: Kuala Lumpur (70% wfh remote)

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Acts as the routine contact point, receiving and handling requests for support.
Responds to a broad range of service requests for support by providing information to fulfill requests or enable resolution.
Provides first line investigation and diagnosis and promptly allocates unresolved issues as appropriate.
Assists with the development of standards, and applies these to track, monitor, report, resolve or escalate issues.

Job Requirement

Mandarin language proficiency mandatory.
Experience of Managed File Transfer products (Connect: Direct, Sterling B2B integrator, Sterling File Gateway, etc).
Experience in cloud technology /Kubernetes /OCP.
Hands on experience in transmissions protocols (sFTP, C: D etc ).
Good understanding of the Secure plus protocols (TLS /SSL etc).

Send your updated cv by email or send your cv to whatApps +6016-4739007

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