Job Description

Your Job: As a Senior Team Lead - Credit & Collection, you will be responsible for leading and managing a team of credit and collection professionals to ensure the efficient and effective management of the team. You are requiring playing a crucial role in optimizing cash flow, minimizing bad debt, and maintaining strong customer relationships within APAC region. In your Sr Team Lead - Credit Control & Collection (Global Business Services) role, you\'ll help us deliver better care for billions of people around the world. About Us: People have looked to Kimberly-Clark brands for more than 150 years and today we\'re proud to help over a billion people around the world cope, laugh, love and live every day. From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers and our planet. Our leading consumer brands like the Kleenex, Huggies, VIVA, U by Kotex, Poise, Depend brands improve the lives of people around the world.Kimberly-Clark proudly leads the way in providing better care for a better world. Role Overview & Primary Accountabilities: Leadership: Lead and manage a team of credit and collection team members, providing guidance, coaching and performance management to ensure the team meets and exceeds set targets and objectives. Monitor and evaluate team performance, identify areas for improvement and implement training programs to enhance the team\'s skills and knowledge. Develop and implement strategies, policies, and procedures to optimize credit and collection operations, improve overall cash flow and process improvements. Collaborate with Sales, Customer Service and Finance teams to resolve customer credit issues, disputes, and delinquencies in a timely and effective manner. Work closely with the OTC Process Lead and business team to achieve order settlement and cash application service objectives. Foster a positive and collaborative work environment, promoting teamwork, open communication and knowledge sharing among team members. Credit Management: Administers the credit and collection policies in accordance with the Corporate Financial Instructions as well as with existing local country laws and regulations. Reviewing credit risk for new application / new customers by carrying out credit worthiness checks and making credit limit recommendations, evaluate, and mitigate credit risks. Ensuring the team is performing AR aging review based on the frequency stated in APAC policy, and compliance with risk management guidelines. Aware of both general and specific industry economic conditions-both domestic and international. Generate reports and provide analysis on key credit and collection metrics, including aging reports, DSO and bad debt reserves. Stay up to date with industry best practices, regulations and trends related to credit and collection, and ensure compliance with applicable laws and regulations. Essential Requirements: Strong knowledge of credit risk assessment, credit scoring models and collection techniques Analytical mindset with the ability to interpret complex data and make data driven decisions. Proficiency in credit and collection software systems will be added advantage such as FSCM Able to motivate and inspire others to do better In-depth knowledge of performance metrics, decision making skills Customer Focus and ability to build relationship with internal and external stakeholders - Stakeholder Management Experience in process optimization and delivery of service improvement initiatives Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Attention to detail and a high level of integrity and ethical standards Qualification: An undergraduate degree in Business, Accounting or Finance and/or relevant professional qualification Minimum 10 years of experience in Order To Cash process with specific experience in Credit and Collection. Minimum 3 years people management / leadership experience. Good knowledge of SAP OTC systems and processes Experience with financial, business and credit analysis to quantify risk and assign credit limits within established guidelines would be preferred. Working knowledge of LEAN thinking, systems, tools and functional process metrics Strong communication, influencing and facilitation skills within a diverse and cross-cultural workforce Strong track record of delivering results while creating/maintaining a positive work environment. Ability to challenge the status quo and facilitate different perspectives to drive solutions. About You: You\'re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we\'re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you\'ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. What\'s on offer: Our Kimberly-Clark employees receive a competitive salary and incentives as well as access to a fantastic range of benefits including superannuation, career development opportunities, free health & well-being activities, volunteering leave and much more. To Be Considered: Click the Apply button and complete the online application process. A member of our Talent Acquisition team will review your application and will be in contact with additional information accordingly. In the meantime, feel free to browse our website for additional information on our company, brands and culture - . Kimberly Clark is proudly accredited with as Employer of Choice for Gender Equality WGEA!

foundit