Job Description

Job description

Why join us:

Some careers have more impact than others.

If you\xe2\x80\x99re looking for a career where you can make a real impression, join HSBC and discover how valued you\xe2\x80\x99ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Test Analyst.

TCoE is a Global Testing Utility under the WPB Global Transformation and Innovation structure, is established to support the end-to-end UAT support to WPB Transformation deliveries, by standardizing test processes, implementing best practices, and using innovative tools to ensure cost-effective and high-quality delivery with a highly skilled and experienced team of test specialists.

The testing CoE team will cover the full aspects from Testing strategy including Test resource engagement, Test Plan Schedule Creation, End-To-End test cases preparation, UAT execution, UAT progress tracking/reporting, and defects management.

The Senior Test Analyst is accountable for the successful delivery of the User Acceptance Testing for WPB Transformation Projects. This includes the definition, execution, management, and coordination of the User Acceptance Testing to ensure the solution meets the quality standards and the desired business outcomes before implementing to Production.

It is the responsibility of Senior Test Analyst to support the definition, design, development and implementation of the process, procedures, templates, metrics, and framework for User Acceptance Testing. The job holder is also required to support the daily operations of testing function by providing inputs and estimates on the upcoming test demand of their portfolios for proper resource planning.

In this role, you will:

• Provide education to resources on the testing methodology including test approach, test policy, tools, and technique.
• Work with testers for continuous improvement of the testing methodology.
• Provide guidance to Project resources on applicable use of the methodology and project organization for testing.
• Support for test-tool introduction, test planning, staff supervision, and cost and progress status reporting.
• With good understanding of project delivery scope, timeline, and business requirements, define suitable testing approach, test strategy and test execution plan.
• Verify the quality of requirements, define the appropriate test cases, test data/profile and environment requirements.
• Collaborate with IT and ensure appropriate test data/profile and environment are created and set up for testing.
• Identify and arrange any tools and devices needed in order to meet testing deliverables.
• Keep track of testers\xe2\x80\x99 test cases execution and defect management.
• Manage and execute testing, monitor success criteria, defects, fixes, retests and resolution, tracking and reporting.
• Identify risk, issues and any blockers that may impact the testing progress and initiate steps to mitigate the risk and remove the blockers.
• Report and update testing status to stakeholders
• Cover testers\xe2\x80\x99 responsibility if necessary.
• Evaluate and recommend approval of UAT test result before sending to business.
• Be the Test SME of the responsible value stream and portfolio.
• Issue User Acceptance Test Plan
• Present and Issue Completion Certificate.
• Implement test process improvements resulting from lessons learned.
• Be a role model, contribute knowledge and expertise where required to projects, and share good testing practices with junior testers.

• Minimum 5 years experiences in managing and leading a testing team with end to end testing for large scale and major projects.
• Good banking domain knowledge in Loans/Mortgage/Cards/Liabilities, Distribution channel (eg. Contact Centre, Internet Banking), Wealth products.
• Strong experience in managing user acceptance testing, both in an Agile and Waterfall delivery environment.
• Extensive hands-on experience in planning, testing, and defect tracking skills including using a variety of tools such as Quality Centre, JIRA, Confluence.
• Understand application business area and application requirements, specifically in the banking environment.
• Familiar with test-program concerns including test-data management, testing policy, risk and issue reporting and resolution, test design and test development.
• Good knowledge of testing life cycle and proficient in working with test tools.
• Experience in working with diverse teams of different work streams.
• Extensive working knowledge and experience on test management and practices.
• Skilled Business Analyst with relevant experience in the coordination of SIT and UAT for multi phased project, preferably in using Agile practise.
• Language capabilities: Read and write in English, Traditional Chinese and Simplified Chinese.

HSBC