Job Description

IRIS Corporation Berhad Hiring! Full Time Senior/Network Engineer in Kuala Lumpur - Ricebowl
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Senior/Network Engineer
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Requirements
Education:

• Possess at least Higher Diploma or Bachelor's Degree in Computer Science, Electrical/ Electronic/ Computer Engineering or equivalent with excellent academic results (both SPM and tertiary level).
• CCNA or CCNP, MCSA or MCSE and VCP qualified.

Experience:

• At least 5 - 7 years of relevant working experience in implementing and troubleshoot Network, Windows and VMware environment.
• Experience in network security is a plus.
• Must have supervisory experience and able to manage a team of at least 2 staff.
• Good sense of urgency and able to work under pressure.
• Results oriented, dynamic, creative and self-driven.
• Time management skills and good judgement in prioritizing deliverables.
• Possess excellent communication (oral and written), interpersonal, presentation, negotiation and problem solving skills.
• Intelligent, self-motivated, fast learner and able to work independently and efficiently to meet deadlines.
• Ability to read, analyse, and interpret technical procedures, write reports and procedure manuals. Ability to effectively present information and respond to questions from managers, clients and partners.
• Candidates with experience in IT Infrastructure support, database & network administration and hardware systems support are also encouraged to apply.

Technical Skills:

• Strong understanding of TCP/IP, routing, VPNs, Qos, layer 2 and layer 3 VLANS. Concepts include, but no limited to BGP, OSPF, ISIS, HSRP, NAT, 802.1x, 802.1q and 802.1ah.
• Strong working knowledge of structured cabling system, network facilities, UPS, etc.
• Strong router, switch and IP configuration experience is necessary.
• Strong understanding of Directory Services, DNS, DHCP, Server and DB failover cluster, Network load balancer, High Availability, Virtualization technologies, Network Time Protocol (NTP) and patch management.
• Strong working knowledge of Windows and VMware Infra, SAN Storage and SAN Switches.
• Good working knowledge of Backup and Recovery, Linux server administration and/ or Network monitoring tools administration.
• Additional knowledge in Windows/ Linux shell scripting and/ or Hyper Converge Infrastructure (HCI) is an added advantage.

Responsibilities

• Responsible for day to day operations and continuity of servers, network infrastructure and business application software.
• Communicate with internal teams including Project Management, Development Team, QA Team and Clients to ensure effective delivery of projects.
• Monitor system performance at designated project sites. Update corresponding Project Manager on project issues and resolutions.
• To provide L2 support to client via E-mail, phone and other electronic medium.
• Provide on-site (overseas) technical support as and when required.
• The ability to gather and analyse information to clarify issues or make decision.
• An aptitude for understanding and solving complex problems.
• The ability and the desire to quickly and self-sufficiently acquire new technical knowledge.
• Proper planning of engagement - to be aware of the needs and provide quality service to clients.
• Assist Manager in streamlining effective workflow processes and efficient manpower structure.
• To ensure that all internal policies/ SOPs are strictly adhered to by all staff.
• Providing effective leadership, supervision and guidance to staff.
• Guiding, training and developing staff in attaining professional competence.
• Effective utilization of staff resources.
• Strong ownership attitude and a track record of taking responsibility for problems and pushing through to resolution.
• To have strong desire to learn and be committed to teamwork.
• To carry out any other duties and job functions as and when required by the Company or persons acting on behalf of the Company.
• Primary responsibility must be to evaluate the technical feasibility of network infrastructure and make recommendation to management with respect to technical issues and work with vendors to create optimum cost effective solutions.
• Decision made regarding design issues to create cost effective solutions.
• Design networks and lead implementation process, coordinate supplies, contractors and operations.
• Design servers architecture and lead implementation process, coordinate supplies, contractors and operations.
• Establishes network by evaluating network performance issues including availability, utilization, throughput, and latency, planning and executing the selection, installation, configuration, and testing of equipment, defining network policies and procedures, establishing connections and firewalls.
• Maintains network performance by performing network monitoring and analysis, and performance tuning, troubleshooting network problems, escalating problem to vendor.
• To install, manage and monitor all installed systems and infrastructure, servers, network equipment, NAS, SAN)
• Install, configure, test and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Monitor and test systems performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
• Maintain security, backup, and redundancy strategies.

Benefits

• annual leave
• EPF
• SOCSO

Skills
Network Protocols Routing and Switching Firewalls
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