Administer and support Active Directory (AD)
Manage Windows Server and Windows OS environments
Maintain Print Servers and File Servers
Cloud Administration Support:
Administer Microsoft 365 and Exchange Online
Manage Barracuda email security
End User Computing (EUC) Engineering Support:
Administer Microsoft Intune and SCCM
Deploy software, perform patching, and troubleshoot issues
Incident Management & Security:
Handle Exchange email-related incidents
Manage endpoint device incidents
Investigate Microsoft Defender alerts
Respond to Barracuda-related security incidents
Operational Support:
Handle IT tickets and resolve incidents
Manage endpoint vulnerability monitoring
Plan, execute, and monitor patch management activities
Participate in IT infrastructure and security projects
Develop and maintain technical documentation and Standard Operating Procedures (SOPs) for Helpdesk and operations teams
Requirements / Qualifications
Experience:
3-5 years of hands-on experience in Windows Infrastructure support
Technical Skills:
Strong knowledge of Windows Server, Active Directory, and endpoint management
Experience with Microsoft 365, Exchange Online, Microsoft Intune, SCCM
Familiarity with endpoint and email security tools (e.g., Microsoft Defender, Barracuda)
Language:
Proficient in English for cross-regional communication
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM6,000.00 - RM11,000.00 per month
Work Location: In person
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