To ensure guest satisfaction, anticipate and respond to requests promptly. To ensure all guest needs are dealt with accurately and efficiently and to ensure that all internal and external customers are treated with highest priority and respect. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all Hospitality SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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