Job Description

Candidates without experience are encouraged to apply, training will be provided. SPM leaver with good attitude, willing to learn are welcome to apply Minimum Diploma in Marketing/Mass Comm/Business Admin OR equivalent with Automotive related experience. Candidates with at least 1 to 2 years of working experience in CRM, customer service and marketing communication is an added advantages Fluent written and spoken in English & Bahasa Malaysia. Good understanding of customer segmentation and demographics. Ability to interact with all levels of people to address arising issues. Strong interpersonal and communication skills. Independent and able to work under pressure and multitasking environment.
Responsibility

Achieve sales and throughput target through aggressive selling. Achieve enhanced customer satisfaction through careful listening of customer's request, obtaining approval for additional jobs and provide detail explanation of job done and charges incurred. Responsible for the effective participation on special service campaigns, fix IT-right program, follow-up, parts back orders and regular update on major jobs. Ensure prompt submission of well documented technical reports and warranty claims and branch goodwill within approved guidelines. Ensure vehicles are ready within promised time and exceed the customers expectations in service delivery quality. Assist and contribute in the achievement of the overall branch CSI targeted scores. Undertake any other ad-hoc assignments or duties assigned by superior when required.
Benefits

Commission & Incentive Performance Bonus Medical Claim & Insurance On Job Training EPF and Socso Provided Uniform Provided Career Advancement
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 - RM2,500.00 per month

Benefits:

Additional leave Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person