Candidates without experience are encouraged to apply, training will be provided.
SPM leaver with good attitude, willing to learn are welcome to apply
Minimum Diploma in Marketing/Mass Comm/Business Admin OR equivalent with Automotive related experience.
Candidates with at least 1 to 2 years of working experience in CRM, customer service and marketing communication is an added advantages
Fluent written and spoken in English & Bahasa Malaysia.
Good understanding of customer segmentation and demographics.
Ability to interact with all levels of people to address arising issues.
Strong interpersonal and communication skills.
Independent and able to work under pressure and multitasking environment.
Responsibility
Achieve sales and throughput target through aggressive selling.
Achieve enhanced customer satisfaction through careful listening of customer's request, obtaining approval for additional jobs and provide detail explanation of job done and charges incurred.
Responsible for the effective participation on special service campaigns, fix IT-right program, follow-up, parts back orders and regular update on major jobs.
Ensure prompt submission of well documented technical reports and warranty claims and branch goodwill within approved guidelines.
Ensure vehicles are ready within promised time and exceed the customers expectations in service delivery quality.
Assist and contribute in the achievement of the overall branch CSI targeted scores.
Undertake any other ad-hoc assignments or duties assigned by superior when required.
Benefits
Commission & Incentive
Performance Bonus
Medical Claim & Insurance
On Job Training
EPF and Socso Provided
Uniform Provided
Career Advancement
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
Additional leave
Health insurance
Maternity leave
Opportunities for promotion
Parental leave
Professional development
Work Location: In person
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