Service Architect

Petaling Jaya, Selangor, Malaysia

Job Description


NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today\xe2\x80\x99s \xe2\x80\x98iNTTerconnected\xe2\x80\x99 world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world\xe2\x80\x99s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team? Responsible for the creation of a platform and the corresponding business changes needed to help the platform become sustainable by the client. Acts as a trusted partner to our clients, driving organisational success while helping clients solve difficult technology and specifically platform related problems.

Working at NTT

Key Roles and Responsibilities:

  • Technical design and design integration and automation of Platforms elements in the Managed Service solution, manage vendors, and support the transition to service delivery by providing technical architecture of applications and infrastructure (e.g., workload, network).
  • Drives MS solution technical design aligned with our platform capabilities.
  • Overall responsibility for mapping client systems, applications, connectivity, platform (API, data, process) integration across all managed service solution areas and the approach to transition/transformation project data (consulting into management platforms).
  • Technical portfolio subject matter expert for applications and technical applications and infrastructure architecture, DevOps, platform integration, and Managed Service Platform reference architecture.
  • Responsible for technical design roadmap, client technical tooling, and providing input to the service and solution design to ensure such requirements are met.
  • Contribute to the knowledge base of NTT\xe2\x80\x99s development and services by sharing best practices with internal platform teams and client engagements.
  • Create client experience layer platform design (portals, business mapping, integration, reporting, and automation).
  • Comprehend, capture and articulate the client\'s technical architectures, use cases and outcomes.
  • Design solutions that adhere to functional and non-functional requirements (including usability, reliability, performance, supportability, and security).
  • Promote and evangelize the business benefits of our Managed Service Platform to the client, partner and NTT stakeholders.
  • Act as the bridge platform integration gap between the client and NTT Service and Technical Architects (GTM, Dev, Delivery practices), whilst managing multiple technology stakeholder interests.
  • Translate client requirements and logical and / or conceptual designs into physical designs within the specifications and boundaries of an IT architecture.
  • Promote and maintain an environment of continual improvement within a development and delivery team.
  • Lead the structured analysis and diagnosis of complex issues (performance, code, system defects, networking/hardware etc.).
Knowledge, Skills and Attributes:
  • Strong understanding of technical applications, infrastructure, integration architectures, Managed Service Platform, cloud architectures, data and security integration practices, and devops
  • Understand technical architectures, Managed Service Platform, cloud architectures, integration practices, and devops (e.g., applications, data centre, cloud, network, collaboration)
  • Ability to lead technical design workshops with the client and NTT stakeholders
  • Ability to design, manage and close a technical proof of concept on a vendor product
  • Working knowledge as architect in technical architectures, Managed Service Platform, cloud architectures, integration practices, and devops (e.g., applications, data centre, cloud, network, collaboration)
  • Understanding of project management processes and methodologies
Academic Qualifications and Certifications:
  • Relevant qualification (Technical or Business)
  • Certification and working knowledge of Cloud Architect Azure, AWS, CGP
  • Certification and working knowledge in Microservices (Principle, Patterns both greenfield and brownfield), Service Oriented Architecture (SOA), Enterprise Access Integration (EAI) and Integration Patterns
  • Certification and working knowledge with Cloud, Data Centre, Applications platform integrations, RESTful APIs, including JSON, XML and SOAP protocols
  • Certification and working knowledge with Software Development Lifecycle and tools, SAFe/Scrum/Agile methodology
Required Experience:
  • Seasoned track record in the area of business analysis and platform architecture
  • Experience with Service/Application/Infrastructure and Cloud Architectures, Microservice (Principle, Patterns both greenfield and brownfield), Service Oriented Architecture (SOA), Enterprise Access Integration (EAI) and Integration Patterns
  • Experience with Cloud, Data Centre, Applications platform integrations, RESTful APIs, including JSON, XML and SOAP protocols
  • Experience with Software Development Lifecycle and tools, SAFe/Scrum/Agile methodology
  • Expertise and good knowledge on platform design best practice, including operation of platforms
  • A background as a system administrator or developer would be advantageous
  • Seasoned experience in and with all operational aspects of a Services business, preferably with a Systems Integrator
  • Understand of project management principles / 1-3 years\xe2\x80\x99 experience working as part of a project team
  • Experience in the process of developing and implementing new services and systems
Skills Summary Agile Methodology, Continual Improvement Process, Design Integration, Leading Project Teams, Management Processes, People Management, Platform Design, Project Management, Software Development Life Cycle (SDLC), Solutions Design

What will make you a good fit for the role?

Workplace type: Hybrid Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

Being part of a global pioneer \xe2\x80\x93 where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

Being at the forefront of cutting-edge technology \xe2\x80\x93 backed with a 150-year heritage of using technology for good. With 40% of the world\xe2\x80\x99s internet traffic running on our network and where Emoji were first invented, you can be proud of the group\xe2\x80\x99s many new \xe2\x80\x98firsts\xe2\x80\x99.

Making a difference \xe2\x80\x93 by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

Being your best self \xe2\x80\x93 in a progressive \xe2\x80\x98Connected Working\xe2\x80\x99 environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

Having ongoing opportunities to own and develop your career \xe2\x80\x93 with a personal and professional development plan and access to the broadest learning offerings in the industry.

NTT Corporation

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Job Detail

  • Job Id
    JD1021116
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned