Service Architect

Shah Alam, Selangor, Malaysia

Job Description


About this opportunity

This role is responsible for providing engineering Service functions to support the Service to the customer by analysing, crafting and developing commercially viable end-to-end solutions based on the customer specifications and business needs. The role will have responsibility to meet with the customer while also owning the talk to the Ericsson Service Delivery Unit (SDU) to secure performance and lifecycle of the Service.

What you will do

The overall E2E 4G/5G Technical architecture of the Mobile Network Design.

Extensive Network Planning & Design experience for 3G/4G/5G

Deep understanding and underpinning applications, infrastructure and data analytics that supports it, including competence in Machine Learning (ML), Artificial Intelligence (AI) and Automation of Data Analytics.

The technical planning and design of a New Service, or change / update to an existing Service. Includes vital configuration design for the applications and infrastructure. and Service Catalogue Management.

The technical management throughout its lifecycle. Includes roadmap, change / release management, demand and capacity management, deployment, and termination, along with the required testing.

Support the Service Operations Governance both internally for the Service Performance in the contract, to also include Program & Demand Management.

You will bring

Minimum years of experience: 10 years+ in Telecommunications

Worked in capacity Technical Guide/Domain Authority in large scale LTE/5G networks rollout, network capacity upgrades and/or network swap outs projects.

Solid understanding and experience in RF Planning, Tuning and Optimization in LTE or 5G networks.

Excellent knowledge of 5G/LTE landscape, strategies, and technology roadmaps

Familiarity with inter vendor KPI counter and feature mapping

Strong address skills with network performance to achieve KPIs

Hands-on experience in drive test tools & Cognitive Software

Understanding of root cause analysis on call failures and able to perform call/cell tracing

Strong 3GPP knowledge and standards

Strong leadership skills and ability to empower team

Experience and understanding in multi-vendor network interworking

Good hand on knowledge of RAN Products from different vendors like E///, Huawei, ZTE.

Validated experience with internal/external stakeholder management

Programming/Scripting skills VBA, Python etc. for automation

Why Join Ericsson?

At Ericsson, you\xc2\xb4ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what\xc2\xb4s possible. To build never seen before solutions to some of the world\'s toughest problems. You\xc2\xb4ll be challenged, but you won\'t be alone. You\xc2\xb4ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that\'s why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

We are proud to announce Ericsson MALAYSIA have been again officially Great Place to Work Certified\xe2\x84\xa2 in 2022. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work\xc2\xae Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.

Be where it begins

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds \xe2\x80\x93 you will be redefining it at a company where you\xe2\x80\x99re empowered to lead and perform at your very best.

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities.

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

to find out more about our benefits.

Ericsson

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Job Detail

  • Job Id
    JD907095
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, Selangor, Malaysia
  • Education
    Not mentioned