Job Description

At Shangri-la Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Located at the heart of the Kuala Lumpur city Centre, Traders Hotel by Shangri-la is looking for a Service Associate - Finance

As Service Associate - Finance we rely on you:

Under the direct supervision of the Manager and/or Team/Service Leader, the Service Associate is responsible for auditing reports and preparing revenue reports.

Under the direct supervision of the Manager, the Service Associate is responsible to check, post, record, consolidate, and report total actual cost of beverage, food, general supplies, operating equipment, and FF&E purchased, issued, transferred and sold by the Hotel.

The Service Associate may be assigned to ensure all goods received are in accordance with expected quantity and quality standards; the incumbent may also be held responsible for the accounting and control of supplies / stocks of the Hotel.

The incumbent in the position is also expected to assist the Manager in the extraction and computation of daily and monthly food and beverage cost summaries and statistics.

To prepare Daily Revenue Report and other related reports every morning.

Check Daily Closing for both Opera PMS and Point of Sales. Review for lost postings / interface error.

Segregate Guest Checks by mode of settlement and cast total. Reconcile to Opera for billing. Verify Room Folios / Guest Checks checked-out to City Ledger against Event Orders / Billing Instructions and send to Accounts Receivable for billing.

Verify all revenue transactions and adjustment as per Finance Policy & Procedures.

Investigate discrepancies - obtain written explanation from staff. Issue Audit Findings for discrepancies noted.

Ensure all transaction posted to system / Permanent Folios are cleared.

Maintain Memorandum Records of Revenue Document details for preparation of month end Journal Vouchers.

Ensures that food, beverage, operating equipment (OE), FF & E in the Hotel are properly accounted for and all documentation needed for the purchase, transfer or sale are in order such that targeted costs may be achieved and/or loss may be minimised.

Ensures that all goods received are ordered and in the quantity and quality required.

Performes other duties as may be required by management from time to time.

Requirements:

• Bachelor Degree or Diploma in Accounting/ Hospitality/ Hotel Management.
• Proficient in oral and written English and Bahasa Malaysia.
• With a minimum of one (1) year working experience in Accounting, Purchasing, Front Office, or Food & Beverage.
• Equipped with circumspect, strong initiative and enthusiastic characteristic.
• A person who are firm, honest, high integrity, and flexible.
• Good knowledge of computer (office) software and operates office equipment skillfully.
• A team player, meanwhile able to work independently is a plus.
• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

Shangri-La Hotels & Resorts