Job Description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

YOUR TASKS

Operations Centre Management

• Manage the measurement, monitoring and actions for improvement.
• Ensure that DHL meets/improves upon its regulatory and environmental obligations while actively leading initiatives to remove trade impediments.
• Ensure proper maintenance of the facility, equipment and infrastructure in accordance with regional guidelines and company image.
• Ensure Operations team remain within cost targets and seek means by which to manage costs whilst maintaining/improving service and productivity levels.

Security Management

• Oversee Security practices to ensure policies and business needs are met.

Alignment with Regional Direction

• Roll out projects to address regional and network imperatives and programmes.
• Implement the Operations component of Annual Operating plans in tandem with the Regional strategies.
• Ensure operational practices and procedures are compliant with regional and network operation policies.
• Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.
• Develop IKOs/KPIs with team members and monitor individual performance.
• Consult performance appraisal.
• Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
• Identify training needs and opportunities to develop a highly skilled functional department.

YOUR PROFILE

• Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
• Well-developed relationship skill and ability to network with multiple levels of an organization and other business units.
• Typicaly requires Bachelor of Degree in related discipline and or 3- 4 years of working experience.
• 3 years DHL experience including a proven Supervisory role.

OUR OFFER

• Strong career support in a international environment.
• Great culture and colleagues.
• Multifarious benefit program.

Do you see a personal challenge in these versatile and reponsible tasks? Then apply now!
We look forward to receiving your application!