Job Description

The Sales & Service Consultant is responsible for delivering exceptional customer service while achieving sales targets. This role focuses on creating a positive first impression, assisting members or customers with their needs, handling inquiries, and promoting memberships, products, or services to drive business growth and customer satisfaction.

Sales Responsibilities:

Promote and sell memberships, packages, and related products/services.

Achieve monthly individual and team sales targets.

Conduct tours, consultations, and needs assessments for potential clients.

Follow up on leads and enquiries through calls, emails, and face-to-face interactions.

Maintain accurate customer data and sales records using the company's CRM system.

Participate in marketing and promotional events to attract new customers.

Service Responsibilities:

Provide excellent customer service at all times to ensure a positive experience.

Handle customer inquiries, feedback, and complaints promptly and professionally.

Support front desk operations, including check-ins, payments, and scheduling.

Assist with member onboarding and ensure smooth communication across departments.

Maintain cleanliness and presentation standards at the reception and sales area.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM4,500.00 per month

Benefits:

Additional leave Flexible schedule Gym membership Health insurance Maternity leave Opportunities for promotion Professional development
Work Location: In person