Job Description

Service Crew in BAR and Service

Location: Apricot @ Mytown.

Requirements

Min 1 year experience in customer service and bar is preferred. Positive attitude, good communication skills, and a passion for delivering excellent customer service. Excellent communication skills. Must be willing to work flexible hours, including weekends, evenings, and public holidays. No specific education level required, open for Malaysian only. Required language(s): English, Bahasa Melayu

Responsibility

To be responsible for the daily smooth operation of the bar. To ensure upselling as per monthly target promo e.g.; happy hour upselling. To ensure the high quality and consistency of the beverages served. To ensure the cleanliness and hygienic practices in food and beverages handling. To ensure replenishment food/desserts at display chiller includes beverages etc. To clean coffee/beer/wine glass after being use by the guest. To maintain and to always keep clean bar counter. To ensure that the areas where the goods are kept clean at all time. To ensure all items inside the bar follow FIFO. To be responsible for the daily inventory. To cooperate and work in a team towards development, maintenance, and improvement of the quality management system. To take initiative to identify areas for improvement and participate. Aids in ensuring orderly Restaurant operations through strictly following service sequence and standards. Ensures to deal with customers and customer complaints in a diplomatic manner, and appropriately escalates such instances to the Floor Manager / Assistant Supervisor. Promotes good branding image of the unit through ensuring customer satisfaction at all times. Ensure the Restaurant is always kept clean. Check Restaurant furnishings for damages and promptly informs the Floor Manager of such damages to facilitate proper repair. Check the cleanliness of service equipment. Check tables and table set-up. Ensures fast turn around and cleaning of table when customers leave the restaurant. Keep the Floor Manager/ Assistant Supervisor of any issues related to service. Adheres to the company's policy on grooming. Ensures to comply with all Health and Safety Standards as required and published by the management. Any other duties as may be assigned by the Management from time to time.

Benefits

EPF, SOCSO, EIS contribution Leave benefit Salary Increment Uniform provided Career advancement Overtime Pay Hostel Provided
Job Type: Full-time

Pay: From RM1,800.00 per month

Benefits:

Maternity leave Meal provided Opportunities for promotion
Application Question(s):

Do you able to start work immediate?
Experience:

F&B: 1 year (Required)
Work Location: In person