Job Description

MohonKelayakan

• Minimum SPM qualification .
• Previous experience in F&B, customer service, or retail is a plus, but not required.
• Able to work in a fast-paced environment and handle multiple tasks.
• Strong communication skills and a positive, team-oriented attitude.
• Willingness to work flexible hours, including weekends and public holidays.

Tanggungjawab

• Greet customers warmly and provide friendly, prompt, and professional service.
• Handle customer inquiries and take accurate orders in person and through the POS system.
• Promote and suggest products and deals to customers.
• Ensure customer satisfaction by handling complaints and issues effectively and politely.
• Assist in the preparation of products, ensuring all items are fresh, delicious, and consistent with our quality standards.
• Follow food handling and hygiene protocols to maintain a clean and safe environment.
• Adhere to company SOPs for food preparation, including the correct handling and storage of ingredients.
• Prepare and serve a variety of beverages, including coffee and other specialty drinks, according to customer orders.
• Ensure that beverages are made to the highest quality standards.
• Operate the POS system efficiently for cash, card, or e-wallet transactions.
• Keep track of daily sales and ensure accurate cash handling at the end of shifts.
• Maintain cleanliness throughout the store, including the front counter, dining area, and kitchen.
• Restock supplies and ensure the store is well-organized and presentable at all times.
• Follow health and safety regulations, including food hygiene and cleanliness standards.
• Work as part of a team to ensure smooth daily operations.
• Assist fellow team members during peak hours and collaborate effectively to provide excellent service.
• Assist with opening and closing duties as required.
• Perform any additional tasks assigned by the supervisor or manager to support overall store performance.

Manfaat

• EPF/ SOCSO
• Competitive salary and incentives.
• Training provided to ensure you excel in your role.
• Opportunities for career advancement within the company.
• Staff discounts on products.

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