The Service Crew is responsible for taking customers' orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties.
Job Responsibilities: - Operations
Welcome customer in a warm and friendly manner.
To provide excellent customer satisfaction through exceeding expectations of guests.
Upsell promotional items.
To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
Perform day to day pre-opening and closing activities as per SOPs.
Ensure that food hygiene and safety standards are maintained and comply.
Work together with other team members to provide good quality service.
Assist in dishwashing duties as and when required.
Execute any other duties as assigned.
Skills:
Excellent Customer Service
Good command of spoken English
Education:
At least Secondary School/O Level, Higher Secondary/STPM/'A' Level/Pre-U
Experience:
No experience/ At least 1 year of experience working in customer service or relevant experience in F&B
Pleasant, friendly, cheerful, and able to work under pressure and in a high-volume environment
Job Type: Full-time
Pay: RM2,000.00 per month
Benefits:
Meal provided
Experience:
Customer service: 1 year (Preferred)
Work Location: In person
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