Job Description

We are seeking a friendly, attentive, and customer-oriented Waiter/Waitress to join our team. The ideal candidate will be responsible for delivering excellent service, ensuring customer satisfaction, and maintaining a clean and organized dining environment.

Key Responsibilities:

Greet customers warmly and ensure efficient seating arrangements. Take customer orders promptly and accurately, noting any special requests. Serve food and beverages courteously and efficiently. Maintain cleanliness and organization of dining areas, including tables, chairs, and service stations. Address customer inquiries, concerns, and complaints professionally and promptly. Assist in setting up and clearing tables to ensure a seamless dining experience. Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery. Provide excellent customer service to enhance customer satisfaction and loyalty. Uphold hygiene and safety standards in all service-related activities. Replenish supplies such as cutlery, napkins, and condiments as needed. Support teammates during peak hours to ensure smooth operations. Follow company policies and procedures, including dress code and punctuality. Promote special menu items or events as instructed by management. Report any operational issues or maintenance needs to the supervisor.

Requirements:

Fresh graduate can apply. Proven experience as a Waiter/Waitress or in a similar customer service role is an advantage. Excellent communication and interpersonal skills. Positive attitude, team player, and attention to detail. Ability to work in a fast-paced environment and handle multiple tasks. Flexibility to work shifts, weekends, and public holidays.
Location: Reborn Coffee, The Exchange TRX.

Job Type: Full-time

Pay: RM2,000.00 - RM2,200.00 per month

Application Question(s):

When can you start? Do you have your own transport?
Work Location: In person