Job Description

Nanyang Velocity Hiring! Full Time Service Crew (Mandarin Speaker) in Selangor, WP Kuala Lumpur, WP Kuala Lumpur, Earn up to MYR 2,800 - Ricebowl
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Service Crew (Mandarin Speaker)
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MYR2,500 - MYR2,800 Per Month
, and +2 other locations
Fresh Graduates
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Posted 28 minutes ago o Closing 7 Dec 2025
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Requirements

• Possess a Secondary/SPM/'O' Level qualification.
• Entry-level position; fresh graduates are encouraged to apply.
• Proficiency in Mandarin and English is essential to effectively communicate with Mandarin-speaking customers and colleagues.
• Demonstrate excellent customer service skills to ensure customer satisfaction.
• Exhibit strong communication skills to clearly convey information and address customer inquiries.
• Experience in food service, including taking orders, serving food, and handling customer requests.
• Ability to handle cash transactions accurately and efficiently.
• Work effectively as part of a team to achieve common goals and maintain a positive work environment.

Responsibilities

• Greet and welcome customers with a friendly and Mandarin-proficient demeanor, ensuring a positive first impression.
• Take customer orders accurately, utilizing Mandarin language skills to clarify any special requests or dietary requirements.
• Provide excellent customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction throughout their dining experience.
• Serve food and beverages promptly and efficiently, maintaining cleanliness and hygiene standards at all times.
• Handle cash and process payments accurately, adhering to company procedures and maintaining a balanced cash drawer.
• Collaborate with kitchen and other service staff to ensure smooth order flow and timely delivery of meals.
• Maintain cleanliness and organization of the dining area, including tables, chairs, and floors, to provide a pleasant dining environment.
• Communicate effectively with team members in both Mandarin and English to ensure seamless operations and efficient teamwork.
• Assist with opening and closing duties, including setting up tables, restocking supplies, and cleaning the restaurant.

Benefits

• Annual Leave
• EPF/Socso/EIS
• Group PA Insurance
• Medical Leave
• Meal Provided
• Career Development

Additional Benefits

• EPF / SOCSO / PCB
• Medical Insurance
• Annual Leave
• Medical and Hospitalisation Leave
• Insurance
• Training Provided
• Staff Meal
• Overtime Pay
• Allowance Provided

Skills
Customer Service Communication Skills (Mandarin) Food Service Cash Handling Teamwork
Important Information
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Skills Required