Job Description

Position Summary

The Bakery Shop Service Crew is responsible for delivering excellent customer service, assisting with bakery operations, and ensuring a clean, efficient, and welcoming store environment. The role involves helping customers, handling food and beverages, maintaining product displays, and supporting daily store tasks.

Key Responsibilities:

Customer Service

Greet customers warmly and provide friendly, efficient service. Assist customers in selecting bakery products and answering inquiries. Resolve customer concerns politely and promptly. Promote new products, special offers, and upsell when appropriate.

Product Handling

Prepare and serve bakery items, beverages, and other menu offerings. Properly package baked goods for take-out or display. Refill product displays and ensure items are fresh and visually appealing. Follow proper portioning, food safety, and sanitation standards.

Cashiering

Operate POS register for billing and processing payments. Handle cash, card, and digital transactions accurately. Provide correct change and issue receipts efficiently.

Store Maintenance

Maintain cleanliness of the counter, dining area, display cases, and equipment. Follow cleaning schedules, including washing dishes and sanitizing surfaces. Ensure waste is disposed properly and supplies are replenished.

Operations Support

Assist in opening and closing store procedures. Help receive, check, and store inventory items. Follow company policies, hygiene guidelines, and safety protocols. Work as a team to meet store goals and ensure smooth daily operations.
Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM2,500.00 per month

Benefits:

Maternity leave Meal provided Opportunities for promotion Parental leave
Work Location: In person