Jalan Pjs 11/15 3 Petaling Jaya Selangor Malaysia 47500
Penerangan Kerja Kelayakan Requirements:
We welcome any experience level but previous experience in the food and beverage industry or customer service roles is valued
Passion for food and a strong interest in Malaysian cuisine.
Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner.
Acceptable level of fluency in Bahasa Malaysia & English is required with other languages as a plus point.
Ability to work in a fast-paced environment, multitask, and prioritize tasks effectively.
Positive attitude, enthusiasm, and a genuine desire to provide exceptional customer service.
Flexibility to work in shifts, including evenings, weekends, and holidays.
Basic math skills for cash handling and order processing.
Attention to detail and a commitment to maintaining cleanliness and hygiene standards.
Understanding of food safety and sanitation practice
Tanggungjawab Responsibilities:
Greet and welcome customers with a friendly and positive attitude.
Take accurate customer orders, paying attention to special requests and dietary preferences.
Provide recommendations and answer customer inquiries about ROLLTI's roti canai wraps and menu items.
Efficiently process customer payments and handle cash transactions.
Assist in food preparation, including ingredient preparation, marinating meats, and assembling wraps.
Follow recipes and portion control guidelines to ensure consistent food quality.
Ensure timely delivery of food orders to customers.
Address customer needs and resolve complaints or issues in a professional and courteous manner.
Maintain a clean and organized front counter area, including ensuring supplies are stocked.
Monitor food stock levels and communicate with the manager to ensure timely restocking.
Uphold hygiene and food safety standards, following health regulations and guidelines.
Operate kitchen equipment safely and efficiently.
Maintain cleanliness and organization in the kitchen area, including proper storage and labelling of ingredients.
Assist in the washing and cleaning of kitchen utensils, dishes, and equipment.
Assist with opening and closing duties, including setup and cleanup of the front counter and kitchen area.
Manfaat Salary & Benefits:
Competitive Sales, Attendance & Other Incentives
EPF/SOCSO/PCB/EIS Provided
Annual, Medical, Hospitalization & Other Entitled Leave
Medical Benefits Provided
Duty Meals Provided
Full Onboarding and Ongoing Training
Uniform Provided
Career Advancement Plan to Managerial Level
Own transportation
Manfaat tambahan
Annual Leave
EPF / SOCSO / PCB
Training Provided
Overtime Pay
Medical and Hospitalisation Leave
Staff Meal
Kemahiran Customer service Communication skills Order Taking Food Handling Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.