Job Description

Requirements

J

ob Requirements

Minimum SPM qualification or equivalent; Diploma in Hospitality/F&B is an advantage. At least 1-2 years of experience in customer service, hospitality, or F&B; fresh graduates are also encouraged to apply. Good communication skills in English and Mandarin. Pleasant personality with a positive attitude and strong customer service mindset. Able to work in a fast-paced environment and handle pressure during peak hours. Basic knowledge of POS systems or willingness to learn. Willing to work on shifts, weekends, and public holidays. Team player with good interpersonal skills. Physically fit to perform operational duties.

Key Responsibilities:

Provide a positive customer experience with fair, friendly, and courteous service. Handle phone calls for reservations and enquiries. Greet and direct guest to designated room. Record orders, serve food and beverages. Input orders into point-of-sales system. Provide basic technical support (mic checks, karaoke system checks). Maintain a safe and clean environment. Ability to work unsupervised and produce quality work. Communicate effectively with team members and management. Ensure a neat and tidy appearance. All other ad-hoc duties assigned by superior.
Job Type: Full-time

Pay: RM2,300.00 - RM4,000.00 per month

Benefits:

Maternity leave Parental leave Professional development
Application Question(s):

How long is your notice period ?
Willingness to travel:

100% (Preferred)
Work Location: In person