Job Description

Requirements:

• Educational level: SPM, O-level, Diploma is preferred,
• Entry-level friendly, no experience required (training provided); experience in F&B or retail is a bonus, not a must
• Able to work shifts, weekends, and public holidays
• Positive attitude, good communication skills, and willingness to learn
• Passion for bubble tea and teamwork

Scopes:
a) Customer Service: Greet customers warmly, understand their needs, provide ordering suggestions, handle complaints/issues, and ensure a positive experience.
b) Drink Preparation: Accurately and efficiently make teas and other beverages according to standardized recipes to ensure consistent quality.
c) Cash Handling & Sales: Operate the cash register, process payments (cash/electronic), maintain accurate daily sales records, and manage cash drawers.
d) Cleaning & Maintenance: Keep work areas, equipment (counters, machines), and dining areas clean; perform closing cleaning duties to meet hygiene standards.
e) Inventory Management: Monitor ingredient stock levels, place orders with suppliers, and ensure adequate supplies are available to prevent shortages.
f)Sales & Promotion: Actively promote new products, seasonal specials, promotions, and recommended items/combos to customers.
g) Teamwork: Collaborate effectively with colleagues to ensure smooth operations, especially during busy periods.
h) Safety & Compliance: Strictly adhere to all food safety, sanitation, and store policies and procedures to ensure customer safety. Experience Required: Min 0 Year/s

Skills Required