Service Desk Analyst
Kuala Lumpur, M14, MY, Malaysia
Job Description
Skills & Qualifications
Bachelor's degree in Computer Science, Information Technology, or equivalent work experience. 1-3 years of experience in IT service desk or technical support role. Strong knowledge of Windows/Mac OS, Microsoft 365, and standard business applications. Familiarity with ITSM tools (ServiceNow, Remedy, JIRA, etc.). Basic networking knowledge (TCP/IP, DNS, DHCP, VPN). Excellent troubleshooting, problem-solving, and analytical skills. Strong communication and interpersonal skills with a customer-focused attitude. ITIL Foundation certification (preferred).
Job Type: Full-time
Pay: RM5,000.00 - RM6,000.00 per month
Benefits:
Health insurance Maternity leave Opportunities for promotion Professional development * Vision insurance
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Job Detail
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Job IdJD1151817
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:58246.0 73753.0 USD
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Employment StatusPermanent
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Job LocationKuala Lumpur, M14, MY, Malaysia
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EducationNot mentioned