Job Description

Malaysia

Job details Posted 11 November 2022 SalaryRM4000 - RM7500 per month LocationKuala Lumpur Job type Discipline Reference261498_1668100977

Consultant

Associate Consultant, Shared Services

Service Desk Support (Korean Speaker)

Job description

• Flexible Working Environment
• Fast Career Progression
• Excellent Remuneration Package

Finance shared service arm for a multinational corporation, having factories and offices across many regions, and a 10 billion USD yearly revenue. With up-to-date innovation in products and services, this company is looking into expanding its Asia Pacific regional hub. A pharmaceutical-based corporation, having a growing market even during pandemic times. They are currently looking for multiple JUNIOR and SENIOR positions of Order Management - Communication Support / Data Support Analyst.

Responsibilities:

• Manage all orders for all markets not processed by RPA system- liaise with line manager and TCS (RPA team) in relation to issues with RPA processing. Liaise with Customer Service, Sales and customer as required to ensure a speedy and efficient processing of orders
• Create and confirm customer orders in a timely manner, actively monitor outstanding orders, and proactively manage customer expectations.
• Work closely with logistic service providers (LSP) or warehouse personnel to ensure the accuracy and timelines of the fulfilment of outbound shipments.
• Ensure that orders that require a specific order block as per business instruction are applied
• Handle incoming quries from clients/ team member in a timely manner
• Coordination with Master Data team to assist with resolution on issues relating to material and price.
• Verify all order line and prepare order reports on everyday basis and manage all shipment and respond to all inquiries for all status order and resolve all customer issues and prepare efficient schedule for projects.
• Evaluate all weekly metrics and analyze all continuous improvement project and prepare reports for all requests.

Key Requirements:

• Minimum 2 years of relevant Korean Speaking Customer Support/ IT Support experience is preferred. Fresh graduates from Korean Universities, Korean Language Facilities or any other background are encouraged to apply.
• Shared services, accounting related experience will be advantageous
• SSC background / International MNC or Local MNC with SAP knowledge is advantageous
• Able to self-motivate and work independently in a fast-paced MNC environment
• Possesses TOPIK Level 5 certification. Candidates with TOPIK level 3 and above proficiency are encouraged to apply
• Ability to read, write & speak Korean Language and able to communicate in a professional business manner
• Fluent communication skills in English Language is essential

How To Apply

To apply, please click "APPLY NOW" or email Jay Yin at . Data provided is for recruitment purposes only.

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

Sign up for job alerts

If you are a human, ignore this field Create alert

You agree to our

Share this job

Service Desk Support (Korean Speaker)

Kuala Lumpur Posted about 10 hours ago

Quick Links

Connect

We are committed to Building Better Futures for the organisations we work for, the professionals we help, and our own employees.

JTK Number: JTKSM 995

Company Registration Number: 201301019088 (1048918-T)

Malaysia

Ambition Group Malaysia, BO1-B-10, Boutique Offices 1 Menara 2, 3, Jalan Bangsar, KL Eco City