Job Description

The Senior Desktop Engineer position is responsible for supporting, maintaining a
standardized of Windows client image release, test lab management.

Essential Job Functions:

• Responsible for the day-to-day client desktop management support, troubleshooting,

hardware device test lab management.

• Evaluate new and emerging product technologies to enhance the Windows client OS.
• Conduct testing and evaluation of new laptop /desktop hardware models, transition

process maintaining a continuous build and test cycle.

• Effectively collaborate with team members and various regions
• Create and maintain processes and documents pertaining to the managed workstation environment.
• Responsible of business-as-usual activity including global patching, windows features deployment,

Microsoft 365 Apps deployment process.

Required Knowledge and Skills:

• Technical knowledge and understanding of hardware and software troubleshooting
• Troubleshooting skills Windows 10, O365, Browsers (IE/Edge/Chrome), Bitlocker,

Windows Hello for Business

• Knowledge of Windows Client build and deployment, SCCM software distribution,

software update management, and asset intelligence.

• Experience in PC refresh deployments
• Experience in hardware certification process.
• Knowledge of Autopilot, Active Directory, GPO,
• Fundamental understanding of network concept, proxies, DNS, DHCP
• Ability to work in a team-oriented collaborative environment
• Excellent verbal, interpersonal and written communication skills.

Highly self-motivated and detail oriented.

• Knowledge of Windows 11 is an advantage.

Junzo Sdn Bhd was incorporated in Jun 2011. We are an innovative technology and training provider in Malaysia, we work together with our partners in multiple continent to give you the best of solution together with upskill roadmap through our wide experience and professionalism. Besides, we also focus on professional IT training and Education development training. We has offered a range of training development programmes that can be broadly categorised into IT professional certification and academic programmes.

Vision
Is to be a global leader in IT transformation in both solutions and training. To surpass customers expectation. To create a work life balance and user friend environment for their employees by focusing on Junzo values of Employee First , Trust, Transparency, Flexibility and Value Centricity.

Mission
Delivery the business with high level of integrity and honesty. To gain customer confidents by providing high level of services, support and continues improvement. Value the high-performance employee and continues to upskill the employee with the latest technologies. Practices transparency and open communication at all level to eliminate hierarchy leadership.

Objective
Value the high-performance employees and continues to invest in upskill employees with the latest technologies. Practices transparency and open communication at all level to eliminate hierarchy leadership and encourage employees to participate in innovation.

Values
Bachelor\'s or Equivalent