Job Description

Country: Malaysia

Location: Carrier (Malaysia) Sdn Bhd, No. 67-G Bayan Bay, Persiaran Bayan Indah, 11900 Bayan Lepas, Penang, Malaysia

Role: Service Engineer

Location: Bayan Lepas, Penang

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we\'ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

As the Service Engineer for Carrier, you\xe2\x80\x99ll be covering Penang site and other Northern regions in servicing our clients. You will be supported by a team of technicians and you are required to champion the customer relationship and engagement process.

Key Responsibilities:

As a Service Engineer, you\xe2\x80\x99ll be responsible:

• To handle after sales service market sales and achieve service sales target set by the company for central region.
• To troubleshoot/problem solutions & prepare technical reports
• To review the forecast spare parts for repair work with Account Manager
• To connect chillers into Carrier Smart Service Platform and monitor Chiller performance
• To write technical report
• To attend to customers complaint & provide prompt service to meet customer satisfaction.
• To assist Account Manager in handling operation related matters.
• Carry out EH&S responsibilities & Job site inspection as required.
• To meet sales and GM targets for Central region
• Maintain and perform repair on all refrigeration equipment and perform troubleshoot on all HVAC equipment
• Manage all allocated Service Sites and operate various Centrifugal, Screw & Reciprocating chillers and oversee all maintenance activities for various technicians.
• Monitor all resources and ensure optimal utilization for same and achieve all customer objectives and provide support to all equipment and perform calculations and implement various plans for HVAC.
• Evaluate all approval systems for new and revised maintenance jobs and monitor all work instructions and maintain all deliverables for projects to maintain optimal

Requirements
We are looking for people who are innovative. If this is you, get in touch.

As a minimum you must have:

• A bachelor\xe2\x80\x99s degree in Mechanical, Electrical & Electronic, Mechatronics or equivalent
• Min 2 years of experience in service line
• Has good customer service skills
• Has understanding on air conditioning within HVAC field
• Open to travel to Northern regions based on project needs

Benefits

• We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary
• Have peace of mind and body with our medical and health insurance benefits
• Attractive allowances (mobile/transportation/petrol card) where its applicable subjective to job profiles
• Drive forward your career through professional development opportunities
• Great organization culture
• Buddy system to assist in on-the-job training

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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