Our Opening and Your ResponsibilitiesKey Responsibilities:1. Technical Support
Attend to customers\' technical inquiries and provide technical support to ensure customers\' satisfaction
Interact with customers\' technical teams to illustrate MT solutions
Responsible for representing the service solution to customers and at field events such as troubleshooting, repair, modification, calibration, verification, etc
Develop customer\'s staff by providing technical training.
ISO17025 internal and external understanding.
What You Need to SucceedCompetencies
Sound Technical
Good Interpersonal and Verbal/Written Communication
Customer Focused and Market Driven
Analytical and Problem Solving Skills
Innovation/Continuous Improvement
Teamworking
Results Focus/Oriented
Self/Project Management
ISO17025 documentation
Mandatory:
Degree/Diploma in Engineering or related field
At least 1-2 years working experience in a Service environment
Self-starter with a proactive approach
Possess own transport and willing to travel
Preferred:
First hand understanding of technical equipment
Our Offer to YouOur Offer to You
Stable employment conditions based on the contract of employment
1.5 months fixed contractual bonus
Medical care with the dental package
Life insurance
About Mettler ToledoMETTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.Equal Opportunity EmploymentWe promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us .For those who prioritize precision, Mettler Toledo is precisely where you belong.Job Reference #16849Preferred LocationSelangorShah AlamJob TypeFull-timeLegal EntityMettler-Toledo (M) Sdn. Bhd.1st Floor, Lot 8, Jalan Astaka U8/84 Seksyen U8, Bukit Jelutong 40150 Shah Alam, Selangor Malaysia+60 3 7844 5888