Install, commission, and test commercial kitchen equipment at customer sites.
Perform scheduled preventive maintenance and routine servicing.
Troubleshoot, diagnose, and repair breakdowns efficiently and effectively.
Provide technical support and training to customers on proper equipment use.
Maintain service records, reports, and parts usage documentation.
Ensure compliance with safety and quality standards during service work.
Collaborate with sales and customer service teams to address client needs.
Identify opportunities for cross-selling kitchen equipment, spare parts, accessories and related equipment during service visits.
Monitor spare parts inventory and support ordering processes when required.
Respond to emergency service requests in a timely manner.
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