Job Description

Client Background: It was founded in 1923 as a mechanical workshop and has developed into one of the world\'s leading companies for machine tools, lasers and electronics for industrial applications. In the 2020/21 financial year, the company generated sales of 3,504.7 million euros with 14,767 employees. Our mission is to further develop and digitally connect production technology, to make it even more efficient, precise, and future-proof. Industry: Industrial Machine Manufacturing Location: Penang Headcount: 1 Tenure: Permanent Responsibilities: Support TRUMPF CAD/CAM Software and MES System. Integration of software for next generation Smart Factory automations systems. Plan, Implement and update software solutions at customer sites. Provide customer training. Assess process value chain and adapt TRUMPF software solutions to customer needs. Support customer with questions and troubleshooting over phone, email and sometimes onsite. Communicate and coordinate with other teams working on the same project. Provide software support for machines sales team in terms of time study and feasibility study based on customer\'s need. Ability to work under pressure and customer orientation. Requirements: Bachelor\'s degree or higher in Information System, Industrial Engineering, System Engineering, Computer Science, or related field. Minimum 2 years\' experience in a Software Systems or Software Support Engineering position. Understanding of SQL as well as MS SQL Server, efficiency with Windows Server Operating systems, knowledge of system networking and familiarity with client-server software. Excellent presentation and communication skills. Experience with CAD/CAM programming software for machine tools is highly desirable. Knowledge of sheet metal manufacturing value stream and CNC machine technology desirable If you are interested in the position, kindly apply directly online by clicking on the \'Apply\' button. Thank you

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