Job Description

Key Responsibilities:

- Perform installation, maintenance, troubleshooting, and repairs of equipment or systems

at customer sites.

- Identify issues through diagnostic tests, provide accurate solutions, and repair or replace

defective parts.

- Communicate with customers to explain issues, repairs, and maintenance procedures in

a clear and professional manner.

- Ensure all repairs are performed in accordance with safety standards and company

policies.

- Maintain accurate records of service performed, parts used, and hours worked.

- Provide on-site customer support and act as a point of contact for technical issues.

- Follow up with customers to ensure their satisfaction and to resolve any outstanding

concerns.

- Keep up to date with new product offerings, industry trends, and technological

advancements.

- Adhere to all company safety guidelines and work regulations.

- Work collaboratively with other technicians and teams to ensure high-quality service

delivery.

Required Skills and Qualifications:

- High school diploma or equivalent; technical certifications or an associate's degree in a

relevant field (e.g., electrical, mechanical) preferred.

- Proven experience as a Service Technician or in a similar technical role.

- Strong understanding of mechanical, electrical, or HVAC systems.

- Excellent problem-solving and diagnostic skills.

- Strong communication and customer service skills.

- Ability to work independently and as part of a team.

- Valid driver's license and ability to travel to customer sites as required.

- Knowledge of safety standards and best practices in the industry.

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

Company car Free parking Health insurance Maternity leave Opportunities for promotion Professional development
Application Question(s):

What is your expected salary? How long is your notice period?
Work Location: In person