Job Description

Service Techncian - Ipoh

As a Service Technician in the Company, you are expected to support our Aftersales and Technical department. The primary role of this position is to assist the Technical Service Manager to coordinate the management of the Company's technical department comprising of the followings:

• To support the Technical and Aftersales Manager with the coordination of weekly service schedules by ensuring that all job assignments are attended to in a timely and efficient manner.
• Coordinate with Office Administrator for the issue of invoice for service calls, repair work done, and parts replaced.
• Responsible for all installation, troubleshoot and repair, maintenance, service calls, and delivery of equipment to customers.
• Maintain a journal of all service calls, tools listings and repairs.
• To provide fast, efficient, and proactive customer service for all our clients, covering service installations, complaints, service, and maintenance.
• Assist the Store Coordinator from KL Office with all stock and spare part stock checks and inventory management.
• Assist when needed, the logistics for delivery of new equipment installations, receiving of goods and local transportation arrangement.

• Candidate must possess at least Certificates/Diploma/Advanced/Higher/Graduate Diploma in Engineering Automotive or Mechanical or equivalent.
• At least 1 year of working experience in repairing and maintaining fitness equipment will advantageous.
• Preferable Non-Executive specialized in Maintenance/Repair (Facilities & Machineries) or equivalent.
• Able to work well in a team and highly motivated.
• Maintain a high level of enthusiasm with all colleagues and customers.
• Understand the company missions and business vision.
• Able to multitask, be organized, tidy and detailed orientated.
• Able to communicate with all levels confidently.