Job Description

Crown Equipment Sdn. Bhd. is seeking a knowledgeable and detail-oriented individual to join our team as a Service Technician specializing in Battery Services. In this role, you will be responsible for the maintenance, repair, and servicing of battery-powered material handling equipment, ensuring that our clients forklifts and other machinery perform reliably and efficiently.

Your expertise will be crucial in diagnosing battery-related issues, performing routine maintenance, and providing guidance on proper battery care and management. You will work closely with our workshop team and collaborate with clients to ensure that their battery systems meet operational standards and safety requirements.

We are looking for a dedicated professional with a strong technical background and a commitment to delivering exceptional service. If you are passionate about working with battery technologies and want to contribute to a team that values quality and innovation, consider joining Crown Equipment Sdn. Bhd.!

Responsibilities

• Diagnose, maintain, and repair battery systems for a range of material handling equipment.
• Perform routine inspections and preventative maintenance on batteries to ensure optimal performance.
• Provide outstanding customer service by addressing client inquiries and recommending appropriate battery care and usage.
• Maintain accurate records of service activities, issues diagnosed, and parts replaced.
• Collaborate with the workshop team to develop best practices for battery management and servicing.
• Stay updated on advancements in battery technology and maintenance techniques.
• Assist with training customers on safe battery handling and charging procedures.

• SPM, Diploma or equivalent in Electrical Engineering, Mechanical Engineering, or a related field.
• Experience working with battery systems or in a service technician role preferred.
• Strong technical knowledge of batteries, chargers, and electrical systems.
• Excellent diagnostic and troubleshooting skills.
• Ability to work both independently and as part of a team.
• Strong communication skills with a customer-oriented mindset.
• Commitment to safety and attention to detail in all tasks.